Future Arena VR (Delta)

There is no VR place in all Greater Vancouver that I haven't been yet so my review is based on my overall experience.Second time I played in a Future Arena VR location and besides the fact that the games are fun and graphics ok errors and system failures are constant (the staff even told me hey you might face some crashes ok

Good fun but lazy customer experience. Payed for 30 min and we wasted about 10 minutes in the middle of playing due to technical issues. At the end these guys cut us short before the 30 min because they had it reserved for another group. WOULD NOT RECOMMEND

The games themselves, whilst initially impressive. very quickly lose any and all pizazz due to a number of easily recognizable characters/assets from other games. More over the staff use videos of customers playing their game on their tiktok/instagram pages without customer knowledge or consent. If you have an interest in vr i recommend going anywhere else.

Awesome games, loved zombie crisis. Some technical difficulties but the worker Leo was amazing and polite and was able to fix it in a short time. Would recommend to try out!

Very fun experience but was quite expensive 40$ per player . Fun if u have the money said it would be a 15 min wait but it sas an hour . Fun but would recommend spending your money other places

My son and I did the zombie one. Being our first time it was enjoyable. There were some glitches but didn't take away too much of the fun. They were supposed to email a video of you but we never got it. Not something I could afford to do very often even though I would love to go every week. Looking forward to trying the others.

Great experience, better than other VR experiences with more space and action. Boss battles make you feel small in the best way! ☺️ I'd come back with a party of friends.---------Edit Jan/23: I remember making this review after being asked by the owner and doing it in front of them. It was a little uncomfortable but I'm happy to give feedback. I have changed from 5 stars to 3 as there were prominent issues during gameplay that affected the experience, one employee said to pause while that owner insisted we continue during these issues. For example, out of 1 hour with 2 people, one person would step out due to technical issues of up to 20 min. of lost playtime. (Stepped out for 5-ish min. Every so often due to sync issues).I'd still recommend this place and I understand they need to focus on marketing as their location doesn't have a lot of foot traffic, but please focus on that fact it's an experience.If I'm paying and leaving with only memories and no product, don't take away from that due to technical issues.

It was my first time participating in a virtual reality game and it was amazing! Totally recommend while at the mall. Alex & James were informative and great! Make sure you book in advance.

Played one section with group of friends. Staffs were friendly but will not go back or recommend. My game play was interrupted 4 times due to equipment issue. Which made the game play very unpleasant as I can’t navigate or play. I had to step out of the play multiple times and wait for equipment check. When asked staff about my minimal game play time due to interruption, nothing was offered. It is what it is. We thought we fixed it but sorry.

I've been to another VR experience business in Richmond so my review will be based on that.The game room is very spacious and well ventilated. It's almost the size of a school basketball court.The game is also very interactive as you can move around a lot and won't be very limited as in a small room.The price is also much better than other places.Now, the cons of this place:Staff is nice and polite but lazy or not well trained. Probably just underpaid teenagers.We booked our session for 3:30 on a Sunday, arrived 15 minutes earlier as recommended. When we got there, they said they were behind the schedule 20 minutes. No big deal for me. But the reality is that they were 1h behind. They had 1 birthday party group playing and another group waiting before us. Each group is 30 minutes. So we didn't start the briefing until 4:20. Our game session was from 4:30-5:00.The game itself is very interactive and fun but very glitchy. The quality and accuracy is poor. There are no sensors on players wrists and ankles, no headphones and the staff did not calibrate the gun sensor properly so the kids appeared always as there were crouching.Another staff blunder: they did not do the recording for the gameplay that is included in the fee. Also, despite having no group after ours, they said they started a new game so the score stats were lost before we could take a picture.Bottom line:Do I regret paying the value for going there? No, it was worth the experience and my kids had fun.Would I go there again? Unless you don't have serious budget constrains, do yourself a favor and spend better money on a better facility. Other VR experiences have much better quality and better trained staff.