Reformotiv Physio + Pilates

I have been seeing Melissa Pham for clinical Pilates and my experience has been super great. She takes the time to explain everything and also does lots of hands on work so you can really feel the muscles working. I really enjoy coming for sessions here as Melissa is super friendly and knowledgable, and the front desk staff are always very kind.

Carrie has been an important part of my care and recovery, she has always been there to answer any questions and give advice tailored to my needs. I recommend Carrie or any of the other great therapists at Reformotiv. Thank you Carrie for all your help!

It was my first meeting with Sean Lee. He has a very pleasant and attentive manner. He diagnosed my issue using a wide range of diagnostic exercises to determine the issue. He gave me an stretch and exercise program to help speed recovery and a timeline of what to expect.

Sean is friendly, knowledgeable and thorough. He was patient with all my questions and explained things very well. He laid out a clear and comprehensive treatment plan and I felt like I was in good hands. The space is clean and bright. I'm really glad I found this place.

I had a great session with Kendall but I had to take 2 stars off due to the lack of customer service/attention to details at the front desk, which cost me a good 3 hours to unwind the receptionist’s billing mistake.Jessie, the receptionist, first asked me to put my credit card info on file on my way checking out but I respectfully declined as i wasn’t comfortable leaving personal financial information on file. Then she went ahead charged my first visit with Kendall as a returning customer that triggered insurance payment complications and I had to be on the phone 30 mins+ with my insurance provider. Next she asked me to drive back to get the refund in person which I gladly did but had to bring my 3 yrs old with me thinking it wouldn’t take too long.Once we got there, Jessie had trouble reversing the transaction but refuse to ask for help from her supervisor, so I spend the next 40 mins trying to tame my curious jumping toddler while waiting for Jessie to process the transaction with my card. 50 mins later she sent me home considering the transaction is voided without needing to use my card. I went home spent another 30 mins I didn’t have on phone with my bank to sort it out.All in all, Just wished both Jessie and Carrie (co-owned)would be more helpful and considerate of other’s time, and thrive to provide a better customer service experience.

This review is long over due but wanted to take a minute and give Sean a shoutout! He was so caring, informative and genuine. Really helped me out over the few months I saw him.

I’ve had the best experience here at Reformativ. I’m a clinical Pilates newbie, and I’m so glad I found them! The therapists here are wonderful - knowledgeable, thorough, and attentive.

This review is long over due! I have been seeing Larissa for physiotherapy/clinical Pilates for close to 10 years now and I can honestly say she changed my life. When I first started seeing her, I had persistent knee pain. Larissa is incredibly thorough and knowledgeable, and uses a variety of assessment modalities to help determine the cause of my pain. Compared to other practitioners I had seen in the past that just provide a quick fix, Larissa was able to give me the tools I needed to help treat my knee pain and holistically treat other areas of my body that were contributing to it. With her support I have been able to run numerous half marathon and now mutliple full marathons. She has also helped me with many other ailments along the way and provided me with tools for prevention. I have continued to see her for clinical Pilates and for issues that arise during my run training. I truly don’t know what I would do without her and I’m incredibly grateful for her support and care! Thank you Larissa!The clinic is beautiful, the staff are so friendly and welcoming, and I can say many of my friends see a variety of their practitioners and all have amazing things to say.If you are looking for a physiotherapist or other type of clinician they offer, look no further and book at Reformotiv. You will not regret it!

I love working with Carrie who's the Physio therapist and the co-owner of this wonderful clinic. I kept saying this, some of the back issues that would take more 30 mins for RMTs to try to resolve, most of the time it takes less than 5 mins for Carrie to resolve it with her awesome IMS skills. It's so effective and so worth it.She's super knowledgeable and skillful. I gotta remind myself to book early and revisit more often! Highly recommended for people who're looking for an amazing Physio who does really great IMS, manual therapy and clinical pilates for you to take home with.Sammy

My mother (senior) had her physio appointment with Sean Lee and appreciated his patience, professionalism, clear communication, and guidance on how to work on her issues with easy to follow exercises. She has seen improvements since her visits. The office is open, clean and bright. Definitely recommend Sean at Reformativ Physio.