Johnston Meier Insurance Agencies Group

I am very happy with the service for both home and auto insurance. The staff are very helpful and dealing with them over the phone and email is great when you are in the process of moving and don't have time to physically go there! Thank you Trish (and Chico) for getting us insured!

Our agent" clearly didn't read up on the duties of agency. Every other agent sends renewal reminders. This one said ICBC would remind us. Poppycock! And when our zero deductible came up

I've been renewing my car insurance here for years and have had a typical experience - efficient and quick. However, this year I was met with a very combative and rude clerk. I entered the store and commented ( in a positive, small talk type of way) wow

Trish and the girls are knowledgeable, helpful and know their products well. Super helpful! We recently had to make a claim on our home insurance. They did all they could to assist, claim went smoothly.

Tks to Carla at the White Rock office for the excellent customer service, always served with a smile and a giggle. Keep up the professionalism and unequaled service.

The staff at White Rock Johnston Meier are the absolute best! They are very knowledgeable and helpful as well as friendly and caring. They also have the best office pup in the world, Chico!I wouldn’t go anywhere else!!

Johnston Meier are two local guys that have build up their insurance company over the years. This company is different because they represent many Insurance Sources, and is not just a one source supplier. I beleive this helps the purchaser get Better Insurance and Fairness". This location was Koch B & Y Insurance Services Ltd

We have been clients of Johnston Meier for several years now. We have always received excellent advice and guidance from our go to girl, Trish.This was never more evident than when our condo was destroyed by fire in May 2016. Our coverage was excellent, so we did not have to worry about that. Trish was even present when we arrived at the designated evacuation Center. She went above and beyond, supplying information and support at a really stressful time.During the two years it took for the rebuild, we were in constant contact with Trish. She continued to advise and guide us through the process.We recently renewed our home insurance. Again, she advised and researched a provider that saved us several hundred dollars a year, while offering excellent coverage.I would highly recommend Johnston Meier for all of your insurance needs.Dianna & Clayton Cosco

The one I usually deal with in Mission Junction is always great, but at this location in White Rock on 152 st wasn't as good. There seemed to be a lot of miscommunication, and while the woman was very helpful, caused a lot of problems I had to resolve later on. Perhaps language barrier? Or she was new? Either way, I'll play it safe and go to a different location.

Called to renew our auto insurance over the phone as we are avoiding going to places we don’t have to, due to COVID-19. I had renewed my own auto insurance months ago over the phone with out issue picking up my papers and decal contactless. My spouse called to do the same and the person who answered the phone questioned how he would be able to pick up his decal if he wasn’t going to come in. And she said well it will only take 5 minutes so you might as well come in and hung up before he could explain that we were hoping for a contactless experience. Was very disappointed by the service and that they weren’t willing to listen or accommodate us. Will no longer be giving them my business.