Ren's Pets Orleans
293 Reviews
- Thursday9 AM–8 PM
- Friday9 AM–8 PM
- Saturday9 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–8 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
About the Business
For Your Pet's Best Life - Ren's Pets |
Contacts
Website
Call Us
+16138415168
4130 Innes Rd unit m-1, Orléans, ON K4A 3W9
Hours
- Thursday9 AM–8 PM
- Friday9 AM–8 PM
- Saturday9 AM–6 PM
- Sunday10 AM–5 PM
- Monday9 AM–8 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Same-day delivery
Recommended Reviews
Mark Tchadej
14.10.2023
Ren's Pets Orleans
I love the selection of everything pet related. The points system automatically helps you save a bit of money as a returning customer. The staff is friendly and very helpful. My dog loves going here.
Amanda Manhard
17.09.2023
Ren's Pets Orleans
I ordered a new clipper online and when it was received it would not work even after charging both batteries. I proceeded to buy a spare battery to see if my batteries were the problem. Still would not work.I emailed to see if I could return and exchange for a new one. They kindly went over a couple things I didn't consider, tried them and clipper still wouldn't work. They emailed my closest store to let me know I would be making a return the next day!Customer service was top notch. I walked up to the cash they asked me by name to see if it was me and then proceeded with the exchange without problem!
Adam Carruthers
15.09.2023
Ren's Pets Orleans
Standard selection of pet supplies. Very disappointed with the level of customer service provided, with workers passing by as I continuously looked up and down the aisle and never asked if I needed assistance, roughly 4 of them stood around the cash registers chatting. I received a friendly hello when I walked in and the cashier was nice as I checked out.
Delta Summers
11.09.2023
Ren's Pets Orleans
Went in to Pet store looking for something for tear stains, for my dog.They no longer carry it. They suggested I tried Ren's. So glad they did. While there they had some samples of VetDiet products. I have tried the Dental Care one.AWESOME white teeth my dog now has.
Joelle B
07.09.2023
Ren's Pets Orleans
We looked everywhere for this specific jacket and size for our pup and weren’t having any luck. Thankfully we called this location and got Ella on the phone, she went above and beyond to find it for us and we’re so grateful. She’s the best. We live near IKEA and will happily go to the Orléans location in the future just based off our customer service experience.
John C.
30.08.2023
Ren's Pets Orleans
The Ren’s Pets store on Innes Road is the best place to shop for all your pet’s needs. The customer service provided by Rakeme was amazing! Upon entering the store I was pleasantly greeted by Rakeme who said good morning and asked if he could help me in finding anything? I told him the items I was looking for and he personally took the time to show me the various choices for my dog and answered all my questions in explaining each one. Ren’s Pets have everything you need for your pet and with knowledgeable staff like Rakeme, it is now my pet store of choice. Highly recommended !!!
Wendy Cheung
09.08.2023
Ren's Pets Orleans
Today I reached my highest level of frustration with my vet’s lack of troubleshooting with me to figure out whether my pup was suffering from severe environmental allergies or something else. I called the store and spoke to Ella who proved to be my hero. She listened patiently to my concerns and she was extremely helpful in suggesting a change of dog food, rescue ointment and anti-itch shampoo. My husband and I made our way to the store to meet Ella and pick up our supplies. I am grateful for Ella’s knowledge and impressed by the variety of dog and cat food choices for our fur babies. Thank you for caring.
Ashley Good
24.07.2023
Ren's Pets Orleans
Very attentive staff. Made friendly contact quickly, made good suggestions for a product I was looking for, and asked about my other pets at home.
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Map
4130 Innes Rd unit m-1, Orléans, ON K4A 3W9
Ren's Pets Orleans