Dr Arora

What a joke, how does a place like this be allowed to operate. My doctor can't even get their notes so I can get a new specialist let alone them ever answering the phone for me. STAY AWAY AND ASK FOR A DIFFERENT DOCTOR IF EVER REFERED TO HERE.

The person a female doing the eye exam before seeing the Dr was very rude because my mother didn't wear a mask treated her badly and when my mother thanked her she turned and walked away. Terrible customer service

I was checking for the address of Dr Arora and came across these poor reviews and felt compelled to respond. The Dr’s eye care is absolutely top notch and his staff are excellent in one of the busiest health care centres I’ve ever experienced. While the office setting (and parking) is a bit chaotic - if you are patient and a considerate patient you will observe that it is actually “very organized chaos”. If you follow their process - it all works! It is very difficult to find quality eye care and Dr V Arora has a practice that focuses on what he does best - fixing and maintaining your eye sight in the most expedient way possible in Ontario’s strained health care infrastructure. My rating is 4 because parking is very limited but once you’ve been their once you just plan around it and often need a driver anyway. (I’m having a Drive through drop off thought!). Be well eye care people!

My husband has been seen by Dr. Arora and his colleagues for years. Although I agree with some others that our early experiences were not what you would expect of a professional practice, I must comment on the extreme lack of Ophthalmologists and how extremely overwhelmed this practice continues to be. I agree that the answering of phone was hopeless, but, the care given, although sometimes personalities clashed, was excellent.More recently, the phone issue, replies to queries left on voicemail and front line receptionis so much more efficient and, despite the same incredible load these professionals care for, is as fast and efficient as possible. I’m happy to have to wait in line given the alternative.

First visit today..Got there a little early so I sat reading these reviews Made myself nervous but All for nothing!!! Great friendly staff and kind Doctor Yes very busy office I think many people in today's time Think it is all about them! Line busy...leave a message Thank you to all the staff Debbie Taylor

Buddy if this was the last doctor on earth, I’d take my own life and do myself a favour. I’ve never heard of a dr that doesn’t even follow up, let alone when they do, it’s the secretary on the line. She talks on the phone and rushes you as if she’s got someone chasing her. “Yep just take your vitamins, k bye.” No questions, no proper dr to patient consultation, nothing. A high school nurse could give me a better assessment. Good luck with that wack establishment you call a drs office.

I just started seeing this doctor. He seems fine to me. There's alot of negative reviews but are about rudeness. Tbh I never got that impression by him. He just seems straight to the point, he answered the questions I asked. We aren't there to be socializing. The office may need to be updated a bit with the files everywhere and equipment looks older. But if there working and clean I'm good. He seems like a doctor that knows what he is doing, eye care wise.

First time having a retinal surgery, or any surgery of any kind. Not knowing what to expect, and very nervous. DR. Arora was HORRIBLE to say the least. No information given to me on what post op I needed to know, no information on what the surgery entails other than time, date and have a driver. When arriving to the surgery was only given drops to dilate my eye, nothing for numbing/ freezing my eye. When he started the surgery there was no reassurance on the procedure to calm my nerves. And when I said I can feel all the pain and laser he said it’s fine! And processed to have the nurse hold me down to complete the surgery. Once I pulled away feeling as if I’m about toBe blind as I could only see purple and green I panicked, asking if this is normal and he responded with you’ll be fine. Bed side manner was horrible and no compassion. After asking for information as in what to take for pain or what I needed to do after surgery he failed to inform. I wish there was a way in having his license revoked or investigated as this was the most horrible and traumatic experience iv ever had with a surgery/ with a doctor. Few years later needed another surgery can say I did not have the same experience and almost night a day compared to this one. Hope he has not taken someone’s eye sight due to his negligence.

My experience with Dr. Arora was very positive. He came highly recommended by my eye doctor who I trust very much. I visited Dr. Arora on 2 different occasions and had an over-the-phone follow-up. He fixed my retina issue quickly using a laser and made me feel very comfortable throughout the process. His staff was courteous as well. I am surprised at his overall star rating because I had a 5-star experience every time. Thank you Dr. Arora.

Extremely rude and belittling.. literally torturing people and stealing their money.. doesn’t do procedures properly and only causes pain and further damage.. please please please do not go to him.. I think he honestly should loose his license to practice .. had several patients tell me there stories and it’s appalling