Libro Credit Union - Branch

Been a member for 30+ years. Great place to bank.

Why do your ATMs never work? Like honestly can't you just keep things maintained?

Have always been satisfied with my experience with this credit union. No extra surprises or fees. Plus they help out local charities and businesses as well as sponsor some events in London.

The service here is excellent. The staff are friendly and are always able to answer any questions I might have.

Libro Credit Union is a financial service, not a bank. Due to a recent experience with this branch I'd recommend that investments like a TFSA with GIC's be done at a regulated bank.A friend of mine had named me as a beneficiary to his TFSA if he passed prematurely. I have been told that I'm not the beneficiary because they can't find the signed copy. I was with my friend when he called me into the manager's office to sign the paperwork. I have bank statements with my name as beneficiary.No one is correcting this and the account has gone to probate because they are denying that I'm the beneficiary. This is pretty ironic because you get a TFSA to avoid taxes, this defeats the purpose.Usually I'm for small and local but perhaps there's good reason that there was the question of being able to use the word bank" in their promotions.I strongly urge anyone reading this to go to a bank if they are thinking about investing or leaving a legacy to someone

This is one of the worse Credit Unions in London Ontario for closing down during a Pandemic without giving its customers notice with the idea in their head that everyone banks through the Teller Machine. Earth to Credit Union there are seniors who bank only by using bank book and closing down during a pandemic is a slap in the face to the seniors abroad who carry bank books on them to do their banking and people have to eat and when they don't have access to money howdo they do that.

This has been my credit union branch for the last 12years , before that I was with two of the other major banks that screw me over. Libro credit union and this branch has taken excellent care of me and my financial needs. Not like the banks that just look at the monitory value you will be for them!