Rexall Drugstore

Pharmacist was rude and incredibly unhelpful! I couldn't find the cold medicine I usually take, so I asked the pharmacist for assistance (he looked like he didn't want to even be there). He just pointed at the aisle and told me to look there" (more than half their shelves were empty btw). Didn't ask me my symptoms

Wasn’t able to exchange diapers I mistakenly purchased for my child, accidentally got the wrong size and slightly ripped the package, realized it less then 1 minute of purchasing and ended up buying the other size also. The assistant Manager SHAISTA has HORRIBLE customer service and is very rude, doesn’t know how to speak to customers… no wonder this location is 2.6 Ratings out of 5.. lol

Absolutely terrible pharmacy. Never have my medication in stock" takes 3 weeks to decide to give you the brand name

Lack of employees working leading to employees being overworked. I always see this staff on the morning when the store opens and when I come back at night, she’s still there working. I feel bad for the staff especially that she looks really tired, and you can clearly see that she’s overworked

The staff have no patence and are rude.Don't ask me

The pharmacy attendants are not very nice or helpful. The one lady interrupts whenever I speak and is very rude when I try to explain my situation. They always seem to have problems finding my insurance and when I call my insurance providers it is always a problem on the pharmacy's end and how they are inputting my information. This has happened more than once. Often they have problems faxing my doctor and my dr doesnt recieve the fax, which I've never had problems with before with other pharmacies either. I have delt with many pharmacies over the years and this is by far the worst one I have ever been to. I wish they were more organized and had better customer service. I would not recommend this pharmacy to anyone who has to pick up prescriptions often.

This review is for the staff in the post office. The manager named Bushra was extremely helpful when it came to customer service. She went through all the steps with me which helped a lot as I was new to sending stuff via post mail. fast and cooperative.

Rexall carries all the regular fixings of a drugstore but I would absolutely steer clear of this location unless I was in a real pinch for time.Everything here is probably marked up at least 10% higher than any other drugstore in the area and the markup is neither justified by better customer service or more convenient (late night) hours.I've now had two frustrating experiences at this pharmacy, the first being when I tried to get a vaccine for my daughter that was not covered by insurance and found out that Rexall was charging 3x the price of Costco and 2x the price of Shoppers. I get that pricing models are different in different stores but when you're talking about multiple folds more expensive, it's highway robbery.The second time, my doctor sent through a prescription to this pharmacy and they kept saying they had not received it. When we tried to call in to ask for a status, they basically brushed us off and asked that we not call as they would call me when they did get it. To nobody's surprise they did not call back when they eventually did manage to sort out whatever system glitch caused the delay.I get that COVID probably has everyone stressed out and overworked, but this place definitely gives you the vibe that you're an unwelcome burden and they're doing you a massive favor by servicing you.

Pharmacy is the worst. Nothing in stock, they don’t know how to order it, just trying to get me to go to another pharmacy where total prescription is available without giving the stuff they have in stock. Also she moves so slow it’s painful

Terrible service. This lady was on a call for half an hour and didn’t care about the line. When I asked her about how long it is going to take she was like ”can’t you see I’m on phone” terrible way to treat a customer. The management needs to find better employees.