CAA Store - Windsor

Worst customer service I have ever experienced in MY LIFE! I hope whoever is in charge of this branch, no matter how hard they try, never has a cold side to their pillow again.

Excellent experience overall . Great travel advisors ... Would recommend planning all future trips with them and more ...They tailor (customize where possible) services to suit your request

Erin was amazing. Very professional and knowledgeable. Although we could not put something together because of our schedules, the experience at CAA was amazing.

I'm just trying to call into the store to get information about becoming a member and it keeps bringing me around over and over through the same menu options without ever connecting anybody it's a ridiculous system. Why can't I just call the store? I'm out

did an excellent job of a passport photo that I'm sure the government will accept

Dont let the good reviews fool you. Worst insurance company I have ever dealt with, they have poor customer service and they are not efficient, they will make claiming your claim a living nightmare. I would not trust CAA since they are not reliable whatsoever. Will make you wait MONTHS.

CAR INSURANCEFrom the second I got insurance from them it has been nothing but a hard time to the point where they will not respond to my emails they will only converse with my lien holder as if I am a I rate customer I lost my job because they took the rental car and didn’t provide me with a settlement check so I can get another car as I’m making this review I’m still going through this I cannot get answers to my questions for the life of me and this is because I was hit sitting at a red light waiting for it to turn green I tried to get out of the contract but of course I will be charged a penalty fee as I am treated so poorly I receive a letter in the mail asking me to get life insurance from them now I see how I’m treated when I’m alive how would they treat me when I’m dead I have been on hold for hours (3.5) at a time just to be told they are now closed I just don’t know what to do any more so I want to let people know the poor service they offer I was actually told I get one phone call a day

My uncle had an accident last month. And until now they refuse to give him his check becasue they want him to do their job for them and get the police report himself. He returned the rental and theyre leaving him with no car. We have to keep picking him up and dropping him off places because these people cannot do their job. This is the worst experience hes ever had with any company. The service is awful.

I needed an international license for my sister abroad. The teller at the front desk was very helpful and gave me what I needed quickly and easily. I really appreciated the service and the ability to get things done! Would definitely recommend this office.

Strange: I have tried different days, but this store does not pick up the phone during open hours and doesn’t return voicemails.Is this still a CAA store? Are the posted hours not accurate?