ServiceMaster Restore of Edmonton

The experience I have had with this company and the people that work with them is fantastic. Extremely responsive, really great quality work, and really great tradespeople. Thank you for helping restore my place after a flood.

We used ServiceMaster for cleanup and restoration, and they were fantastic during the entire process! Danijel and Igor were extremely professional and helpful during a difficult time and we're very pleased with the result! I highly recommend. Kudos to these gentlemen and their crew.

We had a septic backup into our basement that was not pretty. We called the ServiceMaster team and they responded immediately and were amazing. They spearheaded the repairs and rebuild which went great. Jason, Cole, Fernando, Cindy and team were all amazing to deal with and lean on with their expertise.

The service provided by Seth, the project manager, Garry & Gian, the service crew who came to our house was stellar! Seth put in motion right away our ask for help regarding water damage in our basement. In less than two hours, on a Saturday morning, Garry and Gian (the service crew) were already in our house addressing the issue. Garry and Gian were extremely courteous, respectful and professional! They did an excellent clean up of the water damage in our basement, and we intend to have them restore all the damage that was caused by the water leakage. As well, Garry and Gian worked extremely clean, and they covered properly our rugs, hardwood floor, and stairwell to the basement.Seth, the project manager, checked on us to see how his crew is performing the job on our site, and we appreciated the care he showed towards us, his costumers!Overall, our experience with Seth, Garry and Gian was simply excellent! Thank you for all you have done for us, it was deeply appreciated!

We had sewage water backup. ServiceMaster responded quickly and were extremely professional. All their contractors were very friendly and did quality work. I would highly recommend ServiceMaster.

The moving team was very efficient. And the clean up crew was great! They worked so hard to leave my home clean. It really reduced my stress level post-flood to have such caring cleaners help return things to normal.

Jason and the team at SericeMaster worked with a number of contractors to ensure the goals we set from the beginning were met; remainder of the facility remained open and operational throughout and the facility was re-opened ahead of schedule. Overall, great work!

My experience with service master started out well but went downhill. I will say their crews are very polite and respectful while working in your home. My issues are the following- not a lot of communication around changes to original estimates. We were told our vanity needed to be replaced but then it was reused. I had to point this out to be changed on the final bill too. They will only send estimates to your insurance company so even if you’re paying part of the bill it’s a lot of work to get transparency on the invoicing. They also never managed that moving our pool table hadn’t been included in the original estimate for moving contents out.- the carpet vendor they used was a terrible experience. Carpet installed was the wrong colour and then after two more months of waiting I was robbed by the installers. I was reimbursed for the items taken but obviously a horrible experience.- project management is very up and down, sometimes they seem really on top of your project and others time’s completely drop the ball. After the two month delay on the carpet they “forgot” we had a pool table in our storage pod and so we were delayed another week or so waiting for that to be organized to be moved back in. Also at one point delayed the clean up saying our insurance company hadn’t authorized it but that was incorrect and project was left sitting and wet for no reason.Overall not bad but I would pay very close attention to the estimates and what actually gets done as well as timelines. The project manager has been super rude as well in dealing with some minor invoicing errors.

I really enjoy working with Service Master - Jason is my contact. It was a seamless process done quickly and properly. They are very professional, really like working with Service Master.

These guys were so great to deal with! They had my entire main floor hardwood ripped out and the job done from Monday to Friday! This involved taking all my furniture/appliances into the garage and packing up my kitchen, taking the granite off the counter tops, removing the island and capping water lines, and so much more. They were so meticulous in the way everything went back too! Couldn’t be happier with them.