Hôtel du Jardin - Par Les Lofts Vieux-Québec

We stayed for 2 nights. The room itself was not great. The shower had used shampoo in it and it also didn't have a closet of any drawers for clothes. If you are taking a shower, there is no place to keep your soap or shampoo, other than on the floor. The staff was friendly though but couldn't address most of our issues. The front lobby has stairs so difficult to get strollers in and out, and this hotel is not child friendly. I specifically stayed the 2nd floor.

This is unfortunately a late review from over an year ago but had to still post it.We paid to stay for multiple nights.First room we had checked in had a clogged toilet and a used tampon in the bathroom. The room had clearly not been cleaned well. We mentioned it to the hotel staff, they moved us to a 2nd room.The 2nd room was still dirty. The sofa had some sort of sticky residue (probably food). We decided to stay the night as we were too tired. We were unable to get a good night sleep because the sheets reeked of bleach. It wasn't the it's been cleaned" but more of

This is a cute hotel for a weekend or a long weekend. In terms of location, you’re close to the nice St. Joseph pedestrian zone, with shops, bars, and restaurants. But, you’re quite a walk away from the Old Town. I like the contactless check-in, and the passcode entry - it makes check-in a lot easier. The reception staff was also very friendly. The building is nicely renovated, with a very modern feel to it. The hallways are a bit dark. The rooms are minimalist and very spacious. However, you cannot crack any of the windows open, not even an inch. This may not matter to others, but as someone who always has a window open, this was less than ideal. The sink drain had to be physically opened for the water to drain. The bathroom was very nice. Overall, it was very clean, and I would recommend it for a shorter stay.

Supposedly this was a hotel room vs. a Loft" this had no phone in the room to reach a front desk attendant and many times people were not there. The room was plenty roomy and clean but lacked a few simple conveniences. No hooks in the bathroom to hang a robe or towel. No telephone to reach a front desk."

Big big disappointment, it's a place that want to be seen as high quality, but you get a cheap experience. It's a good place for one night only.There was no kettle in the room, so when it's snowing outside you have no option of making yourself a hot tea. There was a coffee maker in the room tho. Duvet was literally between 2 sheets, not a real cover.No room service in between your stay.The staff is useless, honestly I don't know why they were there since you don't need them even for check in nor check out and they can't provide you anything you ask for.

Shower water was barely warm. No tray/shelf for soap in shower. No housekeeping service.

The rooms showed cleanliness and comfort, accompanied by swift hot water supply. The front staff proved to be pleasant and attentive. However, we were uncertain whether room cleaning services were included, as we did not receive them during our stay. Also, the castle was a 20-25 minute walk from the hotel.

Great little hotel. Location is not amazing if you want to be closer to the old town and all the activities.

Had a very bad experience trying to book a room at this hotel. Staff were extremely rude to me on the phone as I attempted to get more information to finalize my booking.

Super nice hotel. Very close to the train station. Lovely place. Highly recommended