Symmetry Dermatology, Laser & Esthetics

My wife just received what should have been a courtesy call for an appointment. Prior to engaging in conversation the receptionist Courtney was talking to someone else, then bluntly asked my wife to hold, when she came back to the phone she direct and very unwelcoming with generic statements; it would have been more welcoming having an AI make the call! There was no warmth or welcome to a new client.Due to the fact that it is doctor recommended for attendance will she attend this appointment, but our choice would be to change as the gateway to any company is the reception received and Courtney is not a good representation for Symmetry.

Terrible experience!! DR.SMILEY is Very rude and wouldn't answer questions I had. Kept saying skin rash names that mostly only medical professionals would know and was annoyed when I asked for clarification. I ended up leaving during the exam. Her options for me were available on google, which I obviously tried previous to contacting a specialist". Waste of time. I would NOT RECOMMEND!!!!!!!"

2018 my first time to come and have my solar lentigo done. The staff assisted me is Tatianna in which she is not connected anymore. She did a super great job on my face during that time. After 4 years, in 2nd of January 2023, I went back and scheduled myself to have the same treatment. I was assigned to staff named Amanda, for 3 consecutive months of treatment i had with her my concern was never at all resolve and it is too costly that i' am paying for no positive result. I wasted my money for 3 months. I even informed Amanda the treatment that Tatianna did for me in the past. But she insisted that research/study have change for the treatment. Still did not work for me, and so I planned to have last treatment so to complaint with Amanda that I' am unhappy with her treatment. That, it is not at all satisfying.However, on my April visit the person assisted my treatment is different person. Her name is Monique, she is ready for me as she did some research on my case, review my file and so she knows what was wrong on the treatment that Amanda did for the last 3 months period. Monique even took time to looked at my 2018 photos taken by Tatianna. Monique was able to make my solar lentigo go away in one session with her. And so I took this time to compliment Monique for the excellent job she did on my face, just for one treatment it is invisible now. Thank you so much Monique.For Amanda good that she is not connected anymore to Symmetry Dermatology as I find that she is not suitable for the profession she is into, does not know to listen to their patient previous experience. Does not know to research/review the previous file if its available. It doesn't' seems like she acts according to the skin care company's philosophy.To Monique - thank you so much. You did great for my treatment.

Have been visiting clinic for almost a year now and just wanted to say all the employees up front and in the back are excellent! Always friendly, and in good spirits! Always get into my appointment at scheduled time or earlier! Keep up the great work!AHS please read:)

Amanda was AMAZING! I received treatment for SK on cheek and skin tags and milia around eyes. I was scared about the treatment around eyes but it went really easy and fast. Big big thank you to Amanda and team at Symmetry!I’ve been back for review of treatment and some facial hair removal. Again, always, Amanda is kind, caring, and clear and concise about what I will experience in treatment. I feel confident in her expertise and calm in her caring hands. If you can select Amanda as your consultant I highly recommend her! Her real talent is her heart. It’s always there making me feel calm and beautiful. (Thank you Amanda!)

I had two recent appointments at Symmetry (w/ Dr Samycja). The first appointment was rushed and left a relatively weak first impression but I decided to give them a second chance. I scheduled another appointment, but it was much worse. While the clinic was extremely prompt at checking me in, the doc entered the room in a hurried fashion, telling me to essentially 'make it quick' because he was in a Zoom meeting. He was unwilling to discuss the proposed treatment plan in any detail beyond handing me an Rx and apparently expected me to trust him, even though we had little to no rapport. His support staff/assistant was also very rude at the end of the appointment. She didn't know what Tretinoin was and got upset at me for asking about it. the experience was bewildering. It's doubtful I'll return to this clinic, unfortunately.

A few weeks ago when I paid for my Disport injections (Botox), I was asked to leave a tip.I was a little shocked, as this is a medical facility, and my treatment was administered by a doctor. Since when do doctors ask for tips?? I was told that the tips actually go to the staff. So, my doctor's staff gets to ask me for a tip? I think this is unprofessional.In my opinion, tipping is for minimum wage workers (which none of these staff are).I'm not sure where we draw the line nowadays. If every service industry starts asking for tips then do we tip our dental assistants? Our podiatrist? How about service personnel who are not medical like our carpet cleaners or plumbers? If every service industry" profession asks for tips

I came to Symmetry to get some help with hair loss (I'm a 57 year-old woman losing a lot of hair in the front). It only took me a couple of weeks to get in to see Dr. Samycia. On appointment day, he was punctual, personable, and took plenty of time to explain what the likely causes were . He immediately said that preventing further hair loss need NOT be expensive and recommended a couple of OTC products and prescribed Finasteride. He even suggested where the cheapest places were to pick up the OTC items. Very thoughtful.He also looked at some spots that had developed recently on my face which turned out to be nothing concerning. Then he offered to lase a few of them then and there! I was definitely not expecting that!This appointment was a world different than my visit to Dr. Anil Kurian last year for the same issue. Dr. Kurian stood in the doorway 6 feet away and would not come near until I specifically asked if he would look at my head (yes, I was clean, presentable and healthy!). Then he proceeded to try to sell me on $3000 worth of treatment. There is NO comparison. If Dr. Samycia continues as he is at present, he has my loyalty and my high recommendation.

I recently (June 2023) visited Symmetry Dermatology on four occasions. On every visit I was treated with the utmost respect. The staff members are very professional in their approach. Thank you so much for your care. Eugene J Miller PhDP.S. 5 stars is not really adequate

I have been seeing nurse Lisa and Dr Rodriguez for several years. I'm very happy with their professionalism. I have been doing multiple treatments, very happy with the short term and long term results. They are always very patient with me, listen attentively on my needs, recommending suitable solutions, all of these led to amazing results and a very happy client :)