Pickering Urgent Care Walk In Clinic

Absolutely terrible! My toddler was not properly looked at after waiting for an hour and a half. My toddler not feeling well and cranky threw a massive tantrum. Which yes was absolutely terrible. They rushed us through to get the crying screaming child out of there! Once in the room my toddler continued to have her tantrum. While explaining to the doctor why we were there. The doctor didn’t even exam my child. Never laid one hand on her. As a nurse and the complaints as to why I brought her in, I expected at least and exam. Nope nothing asked me symptoms decided it could be this because she hasn’t had a uti prior probably yeast. I asked for urine test which wasn’t done in house which was fine. But I asked then for a prescription for the “yeast” told me I could get it over the counter. I truly am annoyed and outraged at no exam and yes my child is still crying. Trying to speak over her. Not even a hand laid on my child to make sure he was telling me to use on my child but didn’t even look at her. It’s an absolute joke. I am absolutely disgusted with the treatment. And shocked at this so called walk in clinic

The wait sucked. I expect that. They were SUPER busy. My son had some respiratory issues that required a puffer. We were a bit confused about dosages so I visited the pharmacist to ask questions. She answered my questions on the spot and called me an hour later to let me know she confirmed everything with the doctor and I was good to go.3 hours later at 8pm, the doctor called to check in as well. That was a pleasant surprise to get that level of service.

Last time there had to wait quite a bit for the doctor to come into the room, then I don't feel like he really listened to what I was telling him as he gave me a prescription for something not even close to what I was asling for. Don't waste your time, go somewhere else

The staff and doctor were so lovely and helpful. Took my toddler in to check his ear and he was very being difficult, but the doctor was so patient and kind. I’m very glad I visited this urgent care clinic. Highly recommend.

My family doctor recently moved here from another clinic. This place is fine WHEN THEY ANSWER THE PHONE, but unfortunately it's really difficult to make contact with the staff at this clinic, and speaking to someone on the phone seems to be the only way to make an appointment. Most times, it just rings and rings when trying to get through to reception, then eventually a please call back later" message.Lately

Walked in at 3pm they state they open at 2pm was told they aren’t accepting anymore patients as the line was wrapped out the door(there was no line and only 2 people in the waiting room) absolutely useless place don’t go here go else where avoid this place like Covid

I took my child to the walk-in and we were seen by Dr Keshavjee, he took the time to answer our questions and address our concerns. We appreciate the compassion and understanding we were shown by Dr Keshavjee and his staff at the clinic.

For starters, I went in for a heart concern on November 28. The receptionist was extremely friendly and kind, the nicest I've met in a long time! I feel for her as she was handeling walk in patients , a phone constantly ringing and complaints from guests but she handled it witha calm collected manner. I would warn to go in early as they only have room for a certain amount of patients a day, which is completely understandable for the amazing service they provide. The doctor actually showed care for my concerns, went through all my symptoms and got a detailed medical history. He tooks things seriously and was an amazing help! I did not feel rushed out and my concerns were listened to. I have tried other walk ins in the area and all have been extremely dissapointing and unwilling to help, blaming issues on anxiety without investigating or asking further questions. If I could give this walk in more stars I would! Extremely pleased.

Amazing clinic! If I could rate higher I would. The people that work there are some awesome individuals. I accidentally cut my finger at work and couldn’t decide if stitches were needed or not. I got to the clinic pretty much as they were closing and the lady saw me and took me in (most clinics would of told me to go to the hospital if it was an emergency) but they allowed me in and the doctor said he would just do a quick evaluation on my finger. After seeing me he decided to do the stitches! The manager of the clinic (wish I got her name!) came in the room to help distract me while he did his magic. The doctor was amazing and I am so grateful for all who worked with me and took me in on such short notice! THANK YOU SO MUCH!

On Monday evening I had a virtual appointment with a doctor from this clinic who went absolutely above and beyond for us. After frantically explaining how ill my 4 year old son was and saying that I thought he had an ear infection with a mound of other symptoms she asked if there was a walk-in around us that could examine his ear before prescribing medication without knowing. I told her that none of the clinics would even touch him as he also had flu symptoms (but tested negative for covid) she instantly asked for him to come in to her clinic even though she was already running a virtual clinic of her own just so that she could ensure our baby boy was being treated properly. I absolutely hail this doctor for going above and beyond in a world where your just thrown medication in hope that it fixes the potential issue especially dealing with our child. She was so thorough and so kind for taking him on-on top of her already over filled plate. I do not know her name but if someone at the clinic could let me know so I can add it to my review. She definitely deserves the recognition. I believe she’s Trinidadian and my sons name is Anand.