Perma Seal Windows & Doors Ltd

I called Perma Seal yesterday morning (Monday) because I had a small window repair job that needed to be done. I talked to Gord Gauvin and he said he would come by and check out the repair. I was concerned that because it was only a small job, they wouldn't do it.But, to my delight and surprise, Gord showed up about 30 minutes later, talked me through the process and said they could do the work today (Tuesday). Gord showed up to set up the scaffolding and help the repair technician get started. He came back later in the day to check on the work. The technician was friendly and pleasant, the work was excellent and Gord was such a great person to get to know.I highly recommend this company!

I work here great place

Perma Seal team went over and above in customer service and patience and technical know-how replacing 20+ wood framed windows (of various shapes and sizes) for us. Perma Seal team was excellent - from the first onsite discussion about what the problems were, advice on how to address the window issues, delivery onsite of the new windows, and the actual installation work performed --- it was a great experience. Our window project was completed on time, on budget, and the windows have performed well through the seasons (keeping the warmth in during winter and the heat out during summer) . Thanks to Perma Seal team for a great job.

Gord was thorough and knowledgeable. They had to put in 10 large windows on my recent job and they turned out great.

Gordon and his staff are a pleasure to deal with and are very passionate about what they do. One visit to their showroom/shop and you can see they take pride in what they do. I wouldn't hesitate to recommend them to my friends and customers. Definitely worth stopping by for a visit.

Our project—restoring 23 windows in our 1910 house—took 5 months.The Perma Seal crew—including the manager and office staff—were exceptionally kind as well as expert. They removed inner windows, took them to their workshop to replace putty and any cracked panes, refinished the wood frames and put them back, also replacing any broken antique brass pulleys.They also constructed wooden storm windows to replace old aluminum ones, making our house much warmer during winter.An enormous undertaking, brilliantly accomplished by the best crew possible!

Small local business that provides excellent service & great value.We wanted to explore replacing all the sealed units of our windows at home as the frames and window casings were in good shape.Got in touch with a number of local companies. Others wanted to sell me full window options; one company (Green Fox) wasn't even prepared to give me a written quote unless I placed an order with them first! Who would be stupoid enough to place an order without a written quote?)Gord at Permaseal was the only one who paid any attention in figuring out whether it was possible. (I had to initially sent photos and videos by email to save him wasted time).Workmanship was excellent.After care is excellent too. We had a couple of minor issues that he came out and resolved. Subsequently we had him visit us to replace window hinges and crank mechanisms; again a stress free and honest event.

They don't do free estimates which is weird to start with. It will cost you 130$ for them to look at your windows and take some measurements. After speaking and explaining to the lady on the phone that I don't understand why you would make me pay in advance if there is no guarantee that they can fix my windows, The lady got mad and said to me go somewhere else then!" and hang up on me...I never in my life got such bad customer service...Very rude. I