Thompson Walk-In & Medical Clinic Milton

if I can give this place a zero I would. please DONT TO GO THIS PLACE EVEN IF ITS THE LAST CLINIC LEFT ON EARTH.I had my entire families applications sent in. then I went to see Dr Jameel for my daughter. the office called me a while later requesting a meet and greet for me and my son with the doctor to officially open our files. we went in our apt today only to be given an apt with Dr Salahudin which is a different doctor. when I saw the Dr. i told her she wasn't the one I saw last time. and this was a meet and greet. she told me she was the doctor working today and we were seeing her.Dr Saladin then told me she couldn't take me and my family as patients because my daughter had already seen Dr Jameel although her meet and greet had never happened. I went to the front desk in frustration to complain to the receptionist of this blunder. she told me I was yelling st her and I should probably find a new office.on constantly repeating myself she kept insisting I was yelling even though I was talking calmly and still apologized because I wanted this issue resolved. I saw Dr. salahudin wave at the receptionist behind the door she didn't want to take me as a patient. (only because I expressed I was booked in incorrectly).then they made me wait 25 minutes to tell me if Dr salahudin would take me or not after I kept saying I would come in again for the meet and greet because I had no choice.after that I asked the receptionist how long would I be still waiting just for a yes or no answer and the receptionist said I was welcome to leave. so I did just that.they are a mess. they can't own up to their mistakes and so delicate with their attitudes they they thinking you expressing yourself with their fault is yelling. I don't think the receptionist understands what YELLING is.I won't recommend Dr. Jameel as she didn't do anything for my daughter's issue let aline touch her . Dr Salahudin is not professional either.don't know how this office is still running.please DONT GO HERE!

My mother was given an appointment first with some other than her family doctor , then next day she was told that it's not her family doctor . Then the receptionist gave appointment with her family physician and when she reaches for her apt. She was told that she has to wait and that she had no appointment today. It's so pathetic to see they're not even coordinated. Poor service and so unethical to give appointments and then back off that they didn't. Doctors should take serious actions towards their receptionists. They're misguiding the patients and wasting their time.

I called with a bladder infection and they told me they don’t test on weekends.. I am someone who gets these all the time. I asked the guy if he could speak to the doctor for me and ask if I could still come and get meds and the reception told me they would call me back and never did. I am in so much pain and these people couldn’t even point me in any good direction.So rude.. the receptionist was not nice to deal with.

I called in the morning and the receptionist booked me for 6.40pm. Now I came here and the receptionist on duty now tells me the I am not booked at all. I came from 20km away in Mississauga because the doctor on duty today is my family doctor. This is the professionalism of this clinic. Not coming again.

I dont want to write this , but I have too. Because doctors taking granted. Doctors are irresponsible. If your boss doesn't respect patients and there needs , what we're going to expecting from front staff. Doctors takes weeks to give prescription, blood work note, madical note and so small things. Which takes less then a 30sec or 1min to do for doctor. But they take days and weeks. Doctor dont take patients seriously , foget about Front staff.WE SHOULD STOP GOING THIS CLINIC...

Reception& doctor is so kind & HelpfulThe place is so clean & nice smellCame by 9:05 amGet in 9:33 ( which is good )

Very unprofessional doctor and staff i am definitely complain To health canada or government because this is not normal what they are doing shame on you hifza khan and all clinic staff , because of this kind of doctors we blame great canadian medical system they actually abusing the system

it's ridiculous and very insulting how the lady on the phone with an English accent treats the patients. All she says is I have other patients to speak to" or " I have other patients as well hun". First of all

Utter shock at how the receptionist treats patients. EXTREMELY RUDE she’s only there to make money I promise you, they wouldn’t care if you die all she does is criticize you. If I owned that clinic, I would follow disciplinary action towards the lady that picks up the phone because all it does is drive patients away.

Doctors are great and the staff is friendly but they need to revisit how they book and manage their schedule. So much time wasted waiting to see the doctor. A full 40+ minutes