CARSTAR Edmonton East

Customer service was 100%. As a semi new driver, I had a grocery list of things to do for my car. Erkan went above and beyond to help me fix my car and gave good advice. I also found out that my car had rail rust, which is treatable (I used CarPros IronX from Auto Obsessed). I'm so thankful I don't have to get a new car. The mechanic's paint touch-ups were a perfect match. My front bumper's grille was replaced as I requested and it looks great! The grille came in quickly within the week and the job was done in under 2 hrs! After that, I came back to have the block heater cap installed, the lady at the front desk recognized me and was so nice and the gentleman happily installed it for me in less than 5 mins. I hope I don't have to come back for any major work for my car. If I have to, I would recommend here. Everything went smoothly. My car looks (almost) new again. My experience was very good and educational. I'm very pleased. Five stars.

Dealing with Cindy in reception and Garret who did my estimate was totally painless they were both extremely friendly and knowledgeable and always answered any questions or concerns promptly and with great customer service. Would absolutely recommend Carstar East to anyone looking for timely repairs from honest and knowledgeable staff.

I cannot say enough good things about this place! I had my accident less than a week ago and my car was fixed within three days of bringing it in. Looks amazing and the staff was so empathetic and also very accommodating to my work schedule. They made a very stressful situation so much better. And they even cleaned my interior and left a bottle of water! Exceptional service! Thank you so much!!

Amazing experience, Garrit is very passionate about fixing his customers ‘ vehicle, very patient, explained everything the work that needed to repair my Honda HRV. Very attentive to details & answered all our questions & reassured us about what needed to be done. Very patient, my car looks brand new, nobody would notice the difference. Very happy with the work done by car star , Edmonton East . I would highly recommend to anyone who has car problems, small or big. Kudos to the amazing Melissa who is so pleasant on the phone.

I came to get an estimate for some damage to my vehicle and the service was friendly and courteous. Everything was explained and a copy of the estimate was provided. The front office was clean and tidy and well lit. Very professional looking. As it turned out I did not not go with Carstar estimate but everything about this place was great.

I had my car repaired here after an insurance claim and David from the shop walked me through the process to give me peace of mind and Crystal from the front desk was very kind and accommodating and never got upset at me even after I was late for my appointment, twice! You can tell the staff here care about their work and are committed to providing a quality customer service experience. Love the job they’re doing and I would trust them with my car anytime I have trouble.Thanks Carstar Edmonton east for the great experience from start to finish!

Great experience, and the ladies at the front helped guide me through the entire process. Thank you for making the process of vehicle repair less stressful! I appreciate the job well done in repairing my car, I'm so glad to have it back!

After my accident I called Carstar Edmonton East and let them know where I was. Cyndee at reception was very helpful and organized my tow from the accident scene to their shop. She booked my rental as well. Garrit and Darcydid the estimate and got the repairs and paint organized. The whole process was painless and stress free. I am so pleased with the repairs and paint. Looks better than when I bought it. Thank you will definitely recommend.

A less than ideal situation was made better by David and his team at Carstar East. They went above and beyond my expectations. First assisting with booking a car rental and when a part was on back order, sourcing from elsewhere to ensure I was able to get my car back sooner rather than later. There was constant communication about any progress or issues that arose. I could not be happier with the end result and would most definitely recommend them.