Vision Centre

Echoing many reviews here, the service is just absolutely awful -- enough to make my 70 year old mom cry. All because the glasses she got were not at the right distance for reading. I went in with her the next time and sure enough, as many have mentioned...Aggressive, disrespectful demeanor, arrogant attitude: all the things you should not be getting when spending hundreds of dollars.On the flip side, the doctor is fantastic and gets great referrals, but that is not enough to offset the absolutely *abhorrent* service here. Never seen anything quite like it.Francine, if you hate the job so much, please just do something else. Clearly you're not enjoying it either.

I had such great experience at the clinic, Dr. Pascal Lebrun was very thorough with the exam. I used to go to different clinics and this was by far my most thorough exam. Dr. Lebrun answered all my questions, he was kind and very patient. I definitely recommend this place.

I have been going to this vision center from the time they opened. It is the only place I will get glasses for myself and children. I have tried other places but the glasses were always of poor quality and the prescriptions completely off. Well worth the wait. The quality excellent and choices of frames excellent.

Extremely aggressive and disturbing manner from the receptionist, she intentionally unpolitly delay and scare customers, she is loudly talkative over phone and in person. I recommend to deal with her same manners, she shrinks when someone starts shouting at her. Please don't visit this place. In addition I waited for 1 hour after appointment time to see doctor.

I had a good experience with the optometrist, friendly and provided the prescription without any problem. However, for both of the reception staff, they could have been much more polite and offered service with a smile!!!

Went to them for an eye exam which the optometrist deemed to be an emergency, and I should see an ophtalmologist. They said they are going to book an hour with one, and call me back. 3(!) days later, I needed to call and be rudely explained that they haven't called because they haven't gotten an appointment for me yet. Three days without even a date! And this was an emergency! Will never go back, and I don't recommend to anyone who has an actual problem.

Came here to confirm the reviews, and yep the legacy is true, i like how bald she is, she wouldn’t sell me the cheaper glasses saying it won’t fit my face!But helped me find a new glasses with fair price.

Ive been going for decades - and wouldn't go anywhere else. Staff is attentive, esponsive, caring - and I know they'll help me choose a flattering frame. They treat their customers like family. Great to be able to rely on such great opticians.