Crown Cleaners

Great service. Great price.

We had a small emergency and they came promptly and delt with it professionally

I have hired Crown Cleaners for years, annually to clean the carpet at our church, and occasionally our house. When Terry was doing the work, I was always very happy with the professional service. On occasion, Brent did the work himself, and I had no complaints. But there have been times when they've had employees who were inexperienced, and the quality suffered. For the last couple years they've had a new guy who seems competent, so I will continue to use them.

I will say it was fast service but came to realize why. Our furnace never skipped a beat, also will note it is a newer furnace, they came cleaned and furnace never worked after, also never told us, lucky it was during a warm spell, we never had heat for 4 days other then two electric fire places. After getting it fixed $2000 later we contacted them about this issue, pretty much got put off, they asked for the old parts which we took to them. After 2 months later and many times contacting them. We now get a response that they are not doing anything about it!! Very frustrating to go through this. Spend the extra word of advise!!!

Great service. They booked me in quickly and provided quality work. Will call them again. Brent was thorough to clean my carpet and shared with me some useful info too about other things related to ducts and maintenance.

Awesome work Brent does and made my carpet like brand new.Thank youBrent

I took my couch cushions to them thinking, because they're professional cleaners they could get the urine smell out from my potty training child. It's seems as though they simply steam cleaned them without even using any cleaners/deodorants. Because they still smelt the same when I got them back. He gave me a spray when I told him they still stunk. They also charged me $75 if I used cash, and if I used debit I would've had to pay $75 plus taxes. Never felt so ripped off in my life!

Been trying to book them for 2 weeks, called twice then was told to email them. Then called again 2 more times and was told I would be called back by the correct person which I need to book an appointment with. They must not been my business.

We had a flooded basement from a broken water line that froze. There is carpet in 3/4 of the basement and bare cement in the laundry room where the drain is. Crown was hired to come in and do the flood cleanup and dry out everything. We went back after about 3 weeks and started putting furniture in and found there was a musty smell and wet spots in the carpet. Further investigation found that what they had done was raised the carpet in a few areas and put in fans which dried the carpet, however they neglected to pull up the water soaked underlay! It was totally water logged and had to be removed completely and replaced. A call to Crown’s owner got us a “not our responsibility” response, no apology or offer to assist with making it right....”underlay is cheap” was the response. Very poor customer service and I would definitely not recommend this company!!