The Source

*MAKE SURE EMPLOYEE SEES THIS*Had a run around with the source and tech support. Ordered AirPods online last Friday and Apple care (thought I had to pay for Apple care separately). Did the in store pick up option but when I placed the order it showed as apple care being shipped but the AirPods were “approved”. Went through 3 different agents at the head office and got different answers. Long story short went and visited the source in FSJ and got immediately greeted by Mili (sorry if I spelt wrong) and her colleague (didn’t catch his name but he was super friendly had glasses on). Mili was very kind, knew her stuff, explained how the extended warranty worked and she was just super awesome! Went above and beyond! She wasn’t pushy in any way at all. It’s hard to come across employees like Mili who cares about her job and takes pride. MAKE SURE YOU KEEP HER ON YOUR TEAM! Thank you again Mili! Keep up the awesome work!

I took my father, who suffers from short term memory, to the Fort St John location to inquire about a new phone. The sales associate Ralph was amazing! He was knowledgeable and patient and gave us all the details we needed about replacing the phone that no longer worked. We went the next day and got a phone that will help my father be able to keep in contact with family and friends. Thank you, Ralph, for your patience and time. All the staff was very friendly and accommodating. Thanks again!

I purchased a new phone and Asif Ekram was who helped me out. He went above and beyond, spending at least an hour on the phone to Bell, to straighten out some issues, which allowed me to receive a great phone plan. I was very impressed with how everything turned out. He was super helpful and professional.

I purchased a phone today and Asif Ekram was exceptional, he took his time to explain everything and to ensure I left a satisfied customer. Great Job!

The Source is the best place to get your mobile plans. Staff at The Source are friendly and always in the game to give you the best at the best possible rates. Cheers to Mili in getting my new package fee wavied-off of $50 and Ralph in keeping me posted on the best plans for students.Not to forget the gift card of $50 = $100 in savings outright"

Robin helped us get new phones set up and he was super helpful. Great service.

The best place to satisfy your electronic needs. They have amazing products and the staff were super helpful with any questions I had. I got help from an employee named Ralph who was very helpful and really cleared any doubts I had. If you go to The Source, look for him.

Amazing service. Mili Patel was willing and eager to help me even though the store was closing. She even helped me after store hours to ensure I had exactly what I was looking for.

Had a difficult out of province return because of a unusual receipt. The staff took the time to figure out what was going on and made my return happen with no judgement or attitude. Awesome staff. Have been a loyal customer for years due to the deals....now it'll be because of the staff as well.