Woburn Plumbers at Pann Home Services & Remodeling

I was able to get next-day service, was very glad of that. Matt and Austin were both great -- clear, helpful, pleasant and professional. Matt replaced a very very old toilet with a separate, raised tank with a new type, making repairs and adjustments to complete the job neatly and simply. Cost and service info was clear and quite helpful -- they were also able to add drain cleaning to today's job, which was very much needed, and all jobs were completed efficiently. Great clean up job, too.

I manage just under 200 units in the Boston and North Shore area and I've used Pann Home Services on multiple properties for multiple different reasons. Each and every time, the customer reps in the office, the techs, and even the owner, have all gone above and beyond each and every time I have needed their assistance. I am so happy I found this company to work with - and highly recommend to give them a try if you need their help!

This is the second time that I've used Pann Home Services within the past two months. The first time, the team repaired a kitchen garbage disposal that apparently was backed up from having something lodged in it. After a subsequent leak, today I learned that the interior of the aged disposal was rusted, and needed to be entirely replaced. After having mentioned that I prefer not to use the disposal whenever possible, the lead plumber provided me with a lesser-priced option that would still meet my needs well. Furthermore, Pann did not charge a dispatch fee a second time, and offered a $100.00 product discount due to repeat business. I would add that today's team (Josh & Clara) included a female trainee, which also pleased me. Not only does Pann consistently provide exceptional service, it also recognizes that diversity matters!

We recently moved into a new home which has a gas fireplace. After researching our options, we reached out to Pann Home Services to have annual maintenance performed on the unit. They were very professional, friendly, and knowledgeable. The technician provided insight into future repairs that we should consider down the road, and was able to answer all questions I had. I would definitely recommend them to anyone looking to have a gas fireplace serviced.

Pann is (too) pricey, but they show up when they say they will and do high quality work. The employees are quality people that you feel comfortable having in your home. They were very respectful of COVID preferences.

Very impressed with Pann's highly professional service. Also, helped me understand what was actually the problem with my furnace/air conditioner and gave me a plan for repair. I had another company work on the same problem but Pann had a much better solution. I will definitely call them again for future work. I am very happy to have found them before winter fully arrives. Peter K was an outstanding service person and highly professional. He is a great asset to the team.

I have been a client of Pann Home Services for several years. Recently, they installed a new heating system in my 200-year old home on Beacon Hill and did a superb job. I remain extremely impressed with the professionalism, skill and courtesy shown by every individual in this company, from the technicians working in my home to the administrative staff on the phone. Every concern is addressed and every question is answered in a timely and responsive manner. Pann is an excellent company and I recommend them highly. I shall never go anywhere else for my plumbing needs and neither should you.S.R., Boston

The team of Kevin, Steve, and Eddy reconstructed the ceilings in my bath and kitchen as phase 2 of the work to repair a plumbing leak. They were extremely professional, the workmanship was excellent -- it blends in seamlessly, and they explained the steps of the process so I knew what to expect. Maybe the best part is that they set up in a way to isolate the work area from the rest of the house to prevent dust from going where it shouldn't, and they did a great job of cleaning up when done. That counts for a lot with me and so I highly recommend them.

I was helping a friend with his furnace in a new home in JP that stopped working. We called Pann and they were able to come within 24hours and had the unit fixed in just a few hours, including time to get parts. Tim was super friendly and responsive, took the time to show me the problem with the unit and showed me the fixes he made. Very happy with the service provided by Pann and Tim. Will certainly be using them in the future.

My house was running out of hot water. So I asked these guys to pay a visit and propose solutions. Over the phone this company agreed to give me proposal upon inspection for $69.99. The techs showed up and proposed that I may install an electric hot water tank. I asked to send the proposal via email and they agreed.Here is what happens next: one of the techs showed me in his iPad that for this sole visit I need to pay them $480. I have seen a lot of bizarre things as I myself is in the engineering/construction business but to see these old car sales men at my own place is a first. I made them to call their bosses to figure it out. Finally paid them $69.99 Would never ever recommend such snake oil salesmen!