Visique - Laval-Est

Je visite cette clinique depuis plus de 10 ans due au service.Je cherchais des lunettes sport pour la course et plusieurs autres cliniques ont dit “non”.Ici on m’a dit “voici ce qu’on peut faire”.Cette différence se est présente dans tout les aspects de la visite et même les ajustements.

Lili est la meilleure optométriste que j’ai rencontré. Mon fils avait une infection et elle l’a rencontré en urgence. Super attentionné, professionnelle. Gros merci!!

Around the 21st of June, I brought back my safety glasses for repair as I had damaged one lense.This pair of safety glasses were bought on March 28th from Vision Expert at 2995 Boulevard de la Concorde E, Laval, QC H7E 2B5.I called Vision Expert on July 5th, 2 weeks later, as I had heard no news from them. They told me that there was a defect with the lense and it needed to be re-done.I called Vision Expert, again, on July 17th to know what was happening. They told me that the place where my glasse were sent had my lense and that it would probably ship on that day, or on the 18th.Today, on the 19th, I called yet again, since I had no news from them. I was told there is another delay, since the lense is defective yet again (I believe this will be the 3rd or 4th time now that I hear this excuse) and that my glasse will not be ready until next week.I am extremely unhappy with the service I have received so far from both Vision Expert and the Securo-Vision team. I can understand a mistake, but 4 times in a row is incredibly frustrating, especially since I AM THE ONE WHO NEEDS TO CALL EVERY SINGLE TIME in order to get information.Until my issue is resolved in a timely manner, this place deserve this review and the 1-star associated with it.

Le service est remarquable, courtois et l'horaire est respecté. Les explications sont généreuses. On se sent pris en main. Je recommande cette clinique.

This is without question the best optometrist I have ever been to. Their quality of service is beyond my expectations. Their staff are very knowledgeable, patient and caring. I have been coming here for over 2 years and will continue coming back.

Je vais à cette clinique depuis longtemps et dernièrement j’y suis allée car ma monture s’est brisée. Il m’ont prêté une monture afin de mettre mes verres le temps que je puisse avoir mes nouvelles lunettes. Ce fût très apprécié. Prennent le temps et on ne se sent pas bousculé.

Amazing eye doctor. Very nice staff, good price for glasses and very patient.

Been a customer for the past 10-15 years and I can say that me and my family are beyond happy with the services and also their customer service! I highly recommend Visique

Tous sont chaleureux et professionnels, incluant le futur optométriste. J'ai hâte de recevoir mes nouvelles lunettes.

Tjrs un excellent service …attentionné et professionnel.merci .