KLC Freight Lines Ltd

All the 5 star am pretty sure it’s from person who work for the company. They picked up my barrel dec 31st they claimed it was ship first week in Jan. I call and call asking when it will reach . Finally they said feb 10th . After reaching feb 10th no call until Feb 23rd only to let the recipient know they can come get it in March ? Like what the jail is this ? Hope am waiting to see the outcome and see if anything missing from this barrel . Because if o don’t get everything that was pack in that barrel that will be the end of this company. 4-6 weeks but it come like 2mths first and will be the last . No communication. No answer u always have to leave msg and it’s hard to contact them in Trinidad. And when u call Canada they making excuses and trying to tell me once it leave their warehouse I have to call trinidad. Just waiting to ensure all I put urs there otherwise it won’t be a good ending. Tell me how that make sense a barrel reach feb 10 and they asking u to come for the barrel March 6th ? Why ? To empty it ? I hope everything is in this barrel .

This business is amazing, easy location, just off the 401. Excellent Service, Fair Negotiations, On time Service to all Caribbean Destinations.Highly Recommended.

Terrible 9 weeks and couple days waiting for one barrel and tried communicating in so many ways for my stuff but to no avail. See where my barrel was shipped to st Vincent (their fault) and I got back to Canada after a 6 week vacation only to be calling asking for the manager since January 20th he has not replied to one message or email I have left. Now it's left for better business bureau to handle this matter. I spent so much money preparing for Christmas and my family and I were left disappointed, no Christmas pajamas, no decorations on my tree it was a sad Christmas for us while I'm sure he had a good time with his family. Watch how my barrel was handled. Opened and had my stuff in an old dirty disgusting bin.

Ive been shipping with them for 10 years now. But the past 2 years ive shipped 2 barrels and they arrived in home country half empty. Stuff is being stolen before it's shipped.. and both times , the driver forgot " to bring the seal .. claiming to forget it in the truck! This will be my last year doing business with them.LANDING #3799"

This company and the Kenny who say he is the manager is very rude..I shipped a tv with them just 3 weeks ago tv get to the destination When open was broken . Call they advise me I signed to say if tv was damaged not there responsibility , which I didn’t sign nothing only thing they were concerned about Was charging $10 for email transfer.. I then spoke to Kenny which this man just say his company in vincy advise nothing damage and he hang up the phone.. I would say if u hv other options do not use this shipping company they are the worst if I can put no star I willThey did not contact there rep and also why would someone pick up there tv and damaged it also Kenny the rude and obnoxious manage just said it wasn’t damaged by him and his insurance do not covered. He did not let me say anything else he hang up on me if that how you ran a business I will see how long you keep customers .. this is the worst person I ever spoken to in years of working in a business.. he is very very rude and am sure am not the only person encounter this behaviour from a so call manager you need to go feed pigs on the rd side

I had a terrible experience with this company in December my barrel was sent to St. Vincent and sat there for over a week. Based on the previous comment I read it looks like this is a habit of theirs. When it finally arrived at it's destination it was damaged the paperwork was incomplete and lots of running around at their offices in the caribbean trying to get it sorted. Due to their neglience I had to pay storage fees for my barrel as the paperwork was not ready 2 weeks after the barrel arrived at its destination. The managers there are useless which is why I had to report them to BBB as well. I saw a review of someone else reporting them as well. I will never use this company for any shipping.

I have been shipping with KLC every year for the last 30 years and have never had any issues. I would recommend this company to anyone. The warehouse service has been excellent and professional on all occasions. The staff go out of their way to help sometimes with giving me a smallSpace and even helping me to pack at the warehouse. The drivers are friendly and on occasion have helped me with closing or labelling the barrels. You can always count on Ken to assist with giving a discount on your orders. My shipments have always arrived on time without mishap. I truly love the service and the family atmosphere and will never ship with any other carrier. Thank you KLC for always doing a great job.

This is the worse service I send a barrel with . Pick up since December 31st today is Feb 10th nothing as yet . When you call Canada number no one pick up always have to leave a message. Persons call in Trinidad no answer . I call wasted my raza credit with their play recording no matter how much I press 0 it won’t connect . I have to find another agency to ship to Trinidad . I hope when it deliver everything I pack in the barrels are there …

Great experience shipping a barrel to St. Vincent. Would use KLC again!

These people are awesome! Never had any issues! Very pleasant to deal with. Highly recommend.