Meridian Credit Union

I understand things are run differently during covid so as I arrived at the Clair branch I rung the doorbell as it was suggested to receive service, the receptionist came over to the door and scolded me for apparently not ringing it. I explained that I had just rung it and then stepped away from the door, that is all I did.She continued in saying that “she didn’t hear it” and that “they are were short staffed” and I simply asked have I done something wrong? I felt very uncomfortable after being accused of something that I never did.I simply said that if she didn’t have the time I would attend another branch which is when she scoffed and said what can I help you with?I recognize that times are tough during covid but I did nothing to do deserve that interaction.

I love the security entrance.

Great staff at this branch !!!!

Not impressed with the service I have been receiving dealing with Meridian over the last 3 weeks. I am constantly forced to ask for an update because no one follows up. I am being asked to provide documentation that had already been provided. I would have liked to have provided at least a 2 as I did have a great experience almost 2 years ago but I’m not sure if that was just because I was treated as a net new client.