Electro Aide Inc

I had a great experience with these guys. I needed a new heat pump and they had it delivered and installed in a week. The people who installed it were friendly and very professional. They left everything clean and tidy and had the HP up and running within 4 hours. The salesman, Mr. Tilley, was very easy to deal with. The heat pump is working fine and once I figure out how to use the new thermostat it will be even better :). Thank you.

We thank the full team of Electro Aide for their thorough assessment of our HVAC and air conditioning system, commitment to exploring replacement options and professional installation.

Electro Aide provided us with outstanding service. They are punctual and courteous. Our heat pump might be a lemon, but our technician Paul empathizes with you and assumes the problem as if it was his own. Just nice to come across people like this. I highly recommend their services.

Excellent installation of a Lennox electric furnace and heat pump purchased through Costco. Installers were on time, efficient, courteous and didn't leave until I was completely comfortable with the new equipment. They protected my home against soiling from the removal of the old furnace and A/C and left everything spotless when they left.

Purposely waited a few months before writing this review - wanted to give it some time - in case anything came up.HVAC install.At the beginning, Dom and Van provided helpful information. They visited multiple times, took measurements and managed to ensure that the work was going to go as planned. Due to my unique setup at home, they offered different solutions. Very helpful and knowledgeable.On the day of the install, Ryan & Mike? arrived on time and began the work. Drop cloths placed to prevent damage, good cleanup, and professional.Again, very knowledgeable, answered all my questions. (probably had too many questions)I'll admit I hovered and watched most of the installation to ensure everything was done properly. As far as I could tell I was not disappointed. No issues.The bottom line is, when it comes to any sort of installation,workmanship is everything. It will determine whether or not your new HVAC will have problems down the line.I'm pretty sure there are other companies that can do similar work. Since this is my first and only HVAC installation experience, I can only speak on their behalfAs for servicing, I have not made any major service calls. So I cannot comment on it... yet...Overall, satisfied.EDIT: 5 months after installation, experienced a leak in the unit. It was not the fault of installation but it was a Lennox issue due to a faulty factory weld. I've read a lot of quality issues with Lennox and decided to take a risk, sure enough, I was one of the unlucky ones. On the plus side it was all covered due to warranty.

Today Electro Aide Inc. installed a new furnace and heat pump in my home. I was very impressed by their punctuality, efficiency, workmanship and professionalism.Everything was cleaned upon completion of the job. My garage was left in a pristine condition.Kudos to Greg, Ryan, Mihalis and their entire team on a job well done.I highly recommend Electro Aide.

Booked a furnace service call on Friday. Got an appointment for Monday at 9 a.m. Got a phone call at 8:30 telling me that the technician was on his way. Tyler arrived on time and was very polite and he explained everything he was doing. I will not hesitate to call them again if I ever need another service call.

I have been a loyal and satisfied customer of Electro Aide for a long time.A few years ago I purchased a new Lennox air conditioner which was expertly installed on the roof of my house. The technicians from Electro Aide are in my opinion very professional, knowledgeable and friendly, plus they keep my air conditioning equipment in tip top shape, so that I am able to keep my cool during Montreal’s sweltering summer heat.My advice to Electro Aide is to keep up the good work.

Company called at 8.17 that technician was on site. He left at 8.37. Charged over 30 minutes taking is sweet time ( 15 minutes) to write the bill which should take a couple of minutes as he knows that over 30 minutes he would be charging extra. Very unprofessional. Technician was not qualified to solve the problem . Both the technician and the Lady managing the service department need to improve customer service quality.