World Gym Plus 15

Friendly front desk staff, excellent management, and good price for everything you need. I enjoy my 5am workouts at this gym :-)

I canceled my membership about a year ago. No records in their computer about it. They requested a cancellation letter that I did not have because it was never issued during COVID time. Even worst, I followed up the cancellation by phone. I left consistently messages that of course “they do not have records for”. World Gym Plus 15 never cancelled my membership and continued charging me weekly fees over a year to my credit card. When I received a notification to my email about outstanding fees, I personally went to the office to explain my case to the manager. He chose to not believe the costumer and surprisingly never offered to return any of the money withdrawn during a year, Even worst, to make the cancellation effective he charged additional “outstanding fees” . Shame on you World Gym Plus 15 for taking the money from my credit card over a year. Please do not allow automatic payments from your accounts or credit cards. That is almost allowing a thieve to enter your home….

The gym alright nothing special. I moved to a different city and I was told they would process the membership cancellation back in August. Rather than cancelling they kept charging me the weekly fee and when I brought it to their attention they just ignored my emails. Lame customer service

Had the place to my self this morning they have everything there u need prices are decent get the vip package for hydro massage and tanning ... your welcome

Good facility and staff are great but parking is NOT free and very limited.Contract terms are predatory. I was informed there would be a 60 day cancellation period which is fair. But you're required to pay for 60 days after you fulfill your contract which is extremely absurd. This is worked into the fine print in a deliberately confusing way. Membership might look cheap on the surface but watch out for tons of hidden costs and sketchy business practices.

Love this gym. Staff has been great, lots of equipment and space, everyone has been super respectful and friendly

Got a skin infection from the red light therapy chair. This gym is filthy!! Stay away, the staff are rude, with no clue of the ethics of dealing with the public. Snotty 20 yr. Olds.

Great affordability, good equipment and fully equipped, great staffing and customer service in general but if you’re a person that needs to take a shower after working out, this gym might not be the one for you because you can’t adjust the water temperature at all, I had waited for up to 5 mins for hot water and when the hot water finally comes out it’s steaming hot, I have taken cold waters too. I hope this 2023 WG+15 resolution is to upgrade the shower system because it absolutely sucks.Update: The crowd changed in the past month and I couldn’t handle it anymore, I moved to another gym and it’s definitely an upgrade.

While finishing my workout the new personal trainer introduced themselves speaking about new services while exiting the gym, no problem. But then decided to criticize how I workout and said especially you" pretty much implying that I need personal training from one exercise preformed. Never asked for his opinion nor wanted it or else I would seek for personal training services on my own time. This was right infront of my friend and other staff members. Made me feel super uncomfortable and little does he know my history in the gym. Not impressed by the way to obtain clientele. I am no body builder but I am decently in shape. I wonder how they will treat other clients that are less in shape than I am. Will be cancelling my membership tomorrow. Otherwise gym is pretty quiet compared to others and has a decent amount of machines."

Well I was there for a very short time since I was traveling but it's a really nice gym. I'm a world's gym member of Quebec so it was nice to use this gym. Friendly staff and very great equipment. Love the idea of using rags instead of paper towels to clean the equipment. The only downside was that during my time there the sauna was out of order but other than that everything was fine.Definitely would go back when I travel again to Alberta