Excel Limousine Service

Used excel for a ride from airport and for a trip to Whistler. Both were exceptional service. Especially enjoyed Sebastian as a driver “tour guide” to and from Whistler.

My experience with Excel Limousine was fantastic. They answered the phone quickly and politely every time. Everyone I spoke to was very helpful an communicative. I had to change my itinerary a couple of time and each time I immediately received and update in my email. When my flight finally arrived in Vancouver, the chauffeur was waiting with a sign in baggage claim and assisted with our luggage. The driver was very professional and got us to our destination quickly. The van was just as described and very clean. Great job Excel. I'll definatly use you again when I return.

I brought a group of staff to Whistler as a thank your for being awesome, and we used these guys for their 10 passenger van. Awesome service, super knowledgeable staff with great resource information about the area. Prompt, on time, and even with a slight discrepancy in pick up locations, they made sure to get us to the airport on time. Will definitely use them when we’re in the area again.

Super appreciate Garrett driving our group from YVR to Whistler! Our flight was delayed and our luggage was slow to come out but Garrett was very patient and super kind, communicative. Thanks for the ride and will definitely use Excel again next time we are in the area!

We had a very sad and disappointing experience using this company. We booked long in advance, specifying a regular size sedan limousine for a round trip to the airport.We explained that my wife would be returning immediately after a hip replacement operation and that the seat must be at thigh level for safe access.The first vehicle arrived 18 minutes late, and then only after I hopped in my vehicle and circulated thru our neighbourhood with emergency lights flashing.Fortunately we made it to the airport in sufficient time, during which the apologetic driver explained his phone GPS stopped working and that his car doesn’t have one.Although we didn’t need that extra worry or excitement at 7 in the morning, I would not have posted a review about this single incident.What now has me enraged is that upon our return a driver met us at the arrivals gate, and with Air Canada wheelchair assistance and a significant amount of luggage, we are taken down a long and circuitous route to the departures level to find an SUV so large that even I cannot get in without using the running board.I’m 6’ and my wife is 5’6”. To attempt this SUV entry was unthinkable immediately after the operation.When the driver called dispatch, they proposed we wait another half an hour for the vehicle we carefully ordered a month ago!!This is beyond unacceptable. I am writing this review while we are crammed in a small cab, with my wife in the front seat, not more safely in back of the sedan we were depending on.I sincerely hope we make it home to West Van without further incident.In closing, it appears I should have been far more careful with whom we placed our trust.I’m updating this now, 2 months later, adding 2 more stars because this was likely some clerical error, and because most of their vehicles are SUVs.

Excellent service. On time. Easy to communicate with Excel as Howie responds promptly and provides all necessary info. Large SUV in immaculate condition. Driver Toshi very pleasant and helpful.

We booked our trip a couple days before Christmas holidays from BC to AB and we didn’t want to drive and park at the airport, We emailed a few car services and we got a call within 10mins from Excel Limousine Service! We told them our situation and the customer service was above my expectations and they explained everything in detail and the Excel team made it very easy! They also made suggestions with not checking in luggage since the airlines were losing passengers luggage. Which we didn’t account for. Thank you for that!The drivers were also very helpful and got us there safely and on time.Thank you Excel Limousine Service! We will definitely be using your service again for other events!

We used this car service to take us from our hotel in Vancouver to the airport, and had a perfect experience! The driver was on-time (in fact, he arrived about 10-15 minutes early) and he was professional and courteous. The vehicle was extremely clean and I feel the price paid was totally worth the experience. This was so much nicer and more comfortable than a taxi. The online booking was easy to use. I would highly recommend this company!

The whole experience was 5*...from pickup to dropoff...and back home. Party of 14 for family birthday excursion to soccer game. Driver was early... courteous... professional and personable! Thx to Howie and his crew...another wonderful event made even better!

Excel Limo was absolutely perfect in any way. They adapted to our changing schedules and were incredibly helpful/responsive in our planning. Also, our driver was so nice, accommodating and skilled at driving in nasty road conditions. I will absolutely use Excel whenever I'm traveling around Whistler/Vancouver again.