Pro-Active Management Solutions

Unanswered emails. I called and they said they called me, no missed call on my end. Then they had the wrong # for me. Then the right number. But now dr apparently cannot call me back till the next available appointment in 19 days.Another time: Nurse almost gave me wrong shot and would have if I didnt speak up.Another time other nurse said I was having high blood pressure (I do not) dr said not sure why she would say it.A student" tried to sit in on an appointment with out saying student where from or any details.Wait Time for next PHONE call back appointment is 19 days away.They offered me to see a nurse in less time but after my last 2 nurse experiences there

This was my third visit to the clinic and I had another positive experience. The online vaccine appointment booking system was very easy and efficient. Once we got to the clinic, all the staff was friendly and helpful. They were quick and knew what they were doing. The doctors are also very knowledgeable, patient and friendly. I would highly recommend the clinic.

As a father of 3 children, I expect the best from my family doctor. The doctors, especially Dr. Haleem make my kids feel more than comfortable during check ups, and always provide the best healthcare experience for my family!

We love Room to Bloom! The staff are helpful and friendly. Kathrin always goes above and beyond. Highly recommend!

I have nothing but excellent things to say about this place. There are some strong, smart, really intelligent women working here. We are so lucky to have this team in Bolton. I wish the reception staff were a little more friendly sometimes, but they’re very professional. I see the other reviews and think people could be a little more patient with the process of seeing a doctor. I have no problem with them not answering the phones. They’re screening to focus their time more appropriately.

Me and my husband both had our Covid Vaccines at BMP. We only had a short waiting time and caring professionals around us...so we really felt very well taken care of and comfortable in this clinic! Thank you!

Dr. Ahmad is an incredibly kind and caring medical professional. She believes strongly in informed medical practice and always ensures I understand the treatment plan and always strives to educate and explain. She never rushes and takes her time to listen. Thank you for your continued care, my family and I appreciate it greatly.

I wonder how a family doctor clinic can be running in that way. Staff don’t even look at you when talking in front of desk, I didn’t receive a “good morning” or “good afternoon” when arrived: so rude! . The receptionist Almost never answer the phone and you are 99% of times directed to a macchine. Appointments for 26 or 30 days ahead. Waiting times of half an hour if you are lucky. When you call a family doctor you are looking for your primary medical attention. There is not excuse for the long waiting times . People who call are in need of answer because they don’t feel good. They are having health problems . So, when you choose to work with patients you should be kind and polite and try to hepl them to reach de health service attention that they need. A Family clinic isn’t a postal office or a Bank! , so you need to change your actitud and care more for patients.

Dr Haleem of the Bolton Medical Centre is very hard to reach. Also she told me my cholesterol was too high. After researching myself and requesting online test results I questioned her as my results did not seem high. She told me it was still high until I asked her to triple check and then she realized it was fine. When I needed a refill of blood pressure medication Dr Haleem was nowhere to be found and her receptionist was of no help. The pharmacy faxed the request over twice and no reply. When I stressed the urgency of the matter the receptionist didn't seem to care. I would advise checking other doctors before becoming a patient.