Liberty Tax

Used Liberty at Northgate for the first time. Had an amazing experience. They where very friendly and knowledgeable. Will be back next year.

I have always used their services and it's quick easy and answer your questions if need.

One of the rudest encounters from an employee. Walked in with an appointment and the one employee started tearing into the receptionist because they had asked if she would take our file. She then began snarling at her coworkers, that asked her a question. After her client left, she then sat and did nothing but complain she had to take out file, and delayed starting our file. She slammed the phones down and the stapler. We waited a good 20 minutes after our appointment time had come and gone before deciding it was time we went elsewhere. I would highly recommend going elsewhere because she did not hide her nasty attitude to anyone, not clients, not coworkers, and certainly not the people calling in. Time to pack up tax season and leave if you can’t show courtesy or politeness. I would not chance the encounter with her. There’s another tax place near by.

Horrible service. Go to main liberty. They will help.

Rosanna is always such a great help, not only for myself but for my family as well.

Made an appointment and kept us waiting an hour. Won't return.

Company advertises as tax experts. Unfortunately, the representative was lacking in knowledge, skills and experience resulting in numerous errors and omissions. One does not expect this when paying for a professional service, in addition to the frustration and extra time spent to address concerns.

Wouldd greatly recommend to anyone and everyone inexperienced and to experienced alike. Top notch service

For the second year in a row I have been assessed extra tax after filing. Both years were as a result of claiming for HST, the first claimed HST in a province I had moved from, obviously I had to pay back the Newfoundland govt. The second was claiming HST despite my family income being too high, have to pay that one back now as well. These seem like trivial errors caused by inattentiveness, but they require attention after I have paid for a service.Will not use again, would not recommendJan 20 2021I absolutely have the right office. The name on your client file would be Richard Fischer, my legal name.My review is absolutely correct.