The Regional Municipality of Durham, Health Department

Had a 615 apt. There were 4 nurses and 2 people ahead of usWe have been here over an hour . It's a simple vaccination. It sould NOT take this long. Terrible service

Of all the entities I've seen absolutely milk this pandemic, this one is by far the most guilty.Whether it be their absolutely vile monopoly on covid tests at the beginning of the pandemic, a non-user-friendly website that states vaccine appointments can be booked when they cannot be, changing the criteria for 2nd doses without any notice, or having a phone number that won't accept calls, the mere fact that this agency is in charge of the roll-out of vaccines in the region has actually made me want to move from here entirely.I find it disgusting that I've been on hold for almost 2 hours, after 2 days of not accepting any incoming calls. I find it even more disgusting that they find it okay to hoard vaccines, and give you a 4 month wait until your second dose. I am 100% eligible, but you wouldn't think I am based on the way this process is set up. I certainly hope this agency is held to account when citizens realize how poorly they are treated by those who are supposed to support us.

Had a terrible experience calling, Waited almost an hour and a half on their faulty website, and didn't even say there weren't any appointments available until I got in--despite knowing the # of people ahead and number of appointments. In person, was nice, big & clean facility and grab tea inside. The staffs are very friendly and courteous.

If it were possible I would give it no stars! Have spent the entire day trying to book a second dose for 80+. Neither the on line nor the telephone number were accepting calls.

Great place to deal with. Easy and efficient services. Thank you for all you do!

Resolving a matter over the phone with the live agent was super easy; thank you to alldurham regional municipality workers for all that you do.

Literally the worst of government agencies at the time when people need help and guidance the most. Call trees that send you spinning in circles and unable to get a live person to help. Obviously intentional. Two years into the pandemic and there is still such lack of organization. Quite sad.

Lots of parking, clean and spacious. The employees are super friendly.

Waited almost an hour and a half on their faulty website, and didn't even say there weren't any appointments available until I got in--despite knowing the # of people ahead and number of appointments. Total hunger games experience to get a vaccine appointment, safer to live in any other public health zone in Ontario than Durham Region. Way to go folks.