Subway

Associate Sonia was closing the store as we approached at 9:45 pm on a Wednesday. She could have ignored us but she was very accommodating and opened the store back up for us despite having mopped and put everything away. 10/10 would eat fresh here again.

I actually like this Subway but too often there is only employee working and they are handling online orders and walk in orders. I understand keeping overhead costs down but having to wait 20 minutes for a Sub is not ideal.The subway app is also inefficient, better to go in and order as it’s usually never ready on time .

This is my local. We take out mostly, as it also feeds my invalid mil. There has been a major staff change, and the owner is now a female. Old manager was always gripping about lack of money.We have never really had a problem with her and the quality of the sandwiches are superb.

The most horrible experience I’ve ever witnessed. I walked inside to use the washroom before my purchase as there was a line and the manager started to bang on the door multiple times within 2 minutes. Very unacceptable and very rude manager.

If possible I would give before zero star.I placed an order via the mobile app and went and picked it up. The employee which I assume is also the owner but forgot to put chicken teriyaki on one of the subs and made it vegetarian.When I went home I realized the mistake and I followed up by filling out a survey.The owner emailed me back with the rudest customer service - first he claims not to believe me and stated he checked his surveillance cameras to make sure that the sandwiches were made incorrectly.Then he informed me that of the four sandwiches I ordered only one was made incorrectly. Which was not true all of them were made incorrectly it seems like the employee got confused and made them all the same while all of them were different. When I had entered the store and I told employee I was there to pick up the order he had asked me are all the same and I had told him very clearly they are all veggies but with different variations.Going back-and-forth with the owner via email he promised me one of two things either I can come to the store and get a free chicken teriyaki foot-long sub or I can have the money refunded back to my card and that is what I chose because the store was not in a convenient location for me to drive back.It’s been over two months and I have still not gotten my money back I have emailed the owner via email many times and still no reply.Clearly this is a fraudulent restaurant and they do fraudulent activities promising to give your money back and then never doing it and then when you try to contact them they don’t answer.I have attached email proof where I was very clearly offered a refund which I never received.If anyone is thinking of going to this place I strongly suggest you do not because it seems like this is a very shady place and honestly I would not even want to support any business like that where the owner or the employee are such horrible people it’s not about the money it’s about the principle and value and the type of customer service your receive.

Just bought crispy chicken sub and in first bite i felt chicken was either frozen or raw or may be half cooked but seriously it killed my appetite.

Good location, staff is not so friendly. When the owner or manager is working the store runs much better imo.

Came in at 6:30pm, dinner rush, and there was one staff working with very limited bread selection. It seems this store is trying to run with the fewest possible staff. Needless to say it was a long wait for a sub as the staff worker was very slow. Not sure why a slow staff worker was working alone during the dinner rush. I guess the owner of this store doesn’t want a rush of customers to come in.

Bread wasn’t grilled and toasted as I mentioned in my pik up order. Sauces wasn’t enough ether.Instead of keeping in reach of customers staff kept baby chair on back and washrooms closed.

Terrible female server. Refused to serve because requested extra lettuce and screamed in front of a stranger who was passing kisses to her in public while she was busy in burning bread...No work ethics. Met the owner once and loved his attitude..