Vancity

ALWAYS count on waiting at least a 45 minutes for simple banking at the teller stall. The employees that mill around & chat with each other are very, very good at not making eye contact with customers. They take this cue from the supervisor who just sits there doing nothing with huge lineups growing.There are never enough employees actually serving customers that need to do quick basic banking at the teller level. Maybe the basic banking is not lucrative enough for them to actually serve the customers. Too bad as that's a great way to loose customers.This is the second worst branch in the system. Do not go there for anything involving a human unless you have all the time in the world.

walked in without and appointment to open an account and they were able to find Kito who was available. overall, was happy with the service he provided. however, reading the paperwork before signing, i was asked to acknowledge that i received a copy of their privacy terms and some other info. Kito said they don’t provide booklets of that info anymore, and that it is available online. so i will ask Vancity to change that wording since i DID NOT RECEIVE A COPY.also, 0 lines at the time i went which was a monday at 1pm.

I needed to set up a automatic withdrawal every month. My branch kept insisting it had to be done by the other bank but I knew it didn't. Went into this branch, the corporate banker had it done in 10 minutes. Since then I go here with any corporate problem or concern. Very knowledgeable and just downright friendly place.

They are part of the W.E.F and wants total control of your money with the evile elite.They are promoting the carbon tax with the Climate change. I am leaving vancity

Alison helped me, she was super friendly, and kind! Happy to see we had options for other language speakers :) Hope I get to be helped by her again on my next visit. Got my stuff sorted out and even the phone support gave detailed instructions on what I needed todo.This location gets busy during periods. And wait time can be long.

Worst service ever for Business. No need for the stupid line. Just go into personal. Also if they have someone closing acct....make them get an appointment with someone in office.. Not a teller. If your here for business...best to go line up in personal line up.

Great Big Beautiful Branch. Credit Unions are the way of the future, and everyone should be a part of one. Definitely better than the Big Banks who invest heavily into dirty fossil fuels…and not to mention the excessive feeeeeesss. Lol.

I wanted to open a savings account because my other Smelly bank(Simplii) is online and doesn't have a physical bank. I went today to Vancity to open an account and said that I needed an appointment. I have a friend who worked at almost all banks and some credit unions. He is a mortgage manager. He told me that except for managers not many people earn much money in the banks, but we have to wear suits with ties, clean shoes and shirts, and a lot of oil we have to use for the managers, clients, and others to keep the jobs and mostly not many brainy people work there. He gave me many exams for promotion and pass the courses for different things and came to me for solving math problems. I was an engineer and I don't need even calculators or software to find simple solutions, but they use formulas and software to calculate something, then have checked by others that the results are ok or not. I used to have accounts in big banks, but due to the monthly charges, I closed all the accounts there when they start to charge. I have a regular checking account to pay my credit cards and apt rent etc. Last 10 years probably did not go the branch(coast capital branch in Metrotown Mall. Do everything online.