TimberTown Building Centre Ltd

Very helpful and knowledgeable staff, excellent customer service. Honoured our quote price even though it had expired.

Over the last three years we have done a full house renovation. I have purchased flooring for the entire house from TimberTown. The staff is always friendly and helpful and their prices are reasonable. I always deal with James H. - he's the best!

We ordered 1000 feet of vinyl laminate and baseboard from Stuart at the Edmonton south store.He gave us a great price and delivery was quick. He recommended Roman David of EMM Flooring to do the installation . He was prompt and very courteous and came the same day I called him with his partner Leya to give us an estimate. The both of them came a couple of days later to start and worked through most of the long weekend to complete the job. Roman and Leya were very professional and meticulous with their work. Very good job. I will be calling them back when it’s time to do my second floor. I highly recommend them if you need any flooring done. They are both perfectionists. Leya’s mitre cuts doing the baseboards were spot on. We have rounded corners and she was able to make it look professionally done. Once again Great jobJohn and Josie SaboeEdmonton

Excellent service but substandard fence boards. Ordered wood for both our neighbour’s fence and our fence with a shared side. Initially the top boards seemed good but as we worked our way thru the lumber more and more boards varied in length and width by up to 1/2”. At least 1/4 of the boards were a return from a previous job as the boards had nail holes in the ends.NOT IMPRESSED!!!

I was able to locate the stair nosing I needed for my stair reno at TimberTown. It was a perfect match! Unfortunately, extra pieces had to be ordered in and there were many confusing alerts (at least two) where I was told the pieces were ready for pick-up only to find out that they were not yet available after arriving at the store. No one was able to explain why this kept happening. Apologies were issued and the stair nosing still looks great and has held up well over the last few years. I would purchase from here again despite the confusion.

After being told by multiple other companies that I wouldn't be able to get the product I wanted to build my two decks with, Dave Doucette at Timber Town was able to supply everything. There were a few problems outside of his control but Dave persisted, stayed in contact and made sure the project could be completed on time. That included arranging a delivery to my location an hour out of the city. I was also assisted by two very helpful men in the warehouse who cut some boards and helped load them safely in my truck. Peter came to my assistance another day when I was at Timber Town and he was very helpful with providing flooring samples as well as good advice. Thanks to Dave and others for great customer service!

This is the second time we have had Roman and Leya in our house. First time was to lay the laminate plank in our dining room, which is beautiful.Over the past 2 weekends they have been and installed Vinyl plank in our bonus room, landings and staircases again the result is fantastic!We would highly recommend Roman and Leya to anyone considering having this work carried out in their home.Thanks to Geoff for recommending them to us.

We bought a fence kit to replace a stretch of fencing between our house and our neighbour’s house.I was impressed by the customer service Robbie gave us and help throughout the whole process.I would probably buy the lumber piecemeal next time instead of the kit.We were left with quite a bit extra but they did arrange to bring it back for a small fee. A couple of bags of concrete from the kit were also fully hardened. ThankAll in all, we’re really happy we went with Timber Town and look forward to enjoying our new fence for years to come.

We purchased a home in the Edmonton area in May and agreed to use the installer contracted by the previous owner out of Calgary. After a few delays we were left with everything but the stairs completed. We paid the bill under a promise that they would come back in one week to complete the job. They never returned and we were left with unfinished stairs for which we had already paid. The team of Roman and Leya came to our rescue. They fit us into their extremely busy schedule and they corrected all the deficiencies of the previous installers who left such a mess. Then they went above and beyond and completed the kitchen kick plates and the trim/baseboards also left incomplete by the original guys. Thank you is just not strong enough to convey our feelings for this heaven sent team. Thank goodness for people like you with your hard work, expertise and dedication.