Canada Post

Called ahead to confirm they handled FedEx. They said they did as long as it was to outside Canada (it was going to America) and there was no PO box (there wasn't). When I got there they were rude and informed me they didn't even though I was informed by them that they did. I was offered no apologies for my wasted trip and time. Awful service and incompetent staff.

Very patient and friendly and quick..I go here all the time.

This is the worst Canada Post in London!!!! The staff has no idea what they are doing, they inaccurately price out packages, and it always costs more for the same or worse result compared to other Canada Post offices!!Why would a person force me to do a special paid postage for $35, when I usually use the Xpress post package for small documents and never had a problem! Terrible!!

Horrible customer service, but only from Judy! I have had multiple bad experiences with her time and time again. 1st time she was uspet with me because I didn't have a driver's license to show ID but I wasn't even old enough to have a driver's license. I biked all the way up there (30+ mins from me) to get my package to be turned away because I didn't have one... Even though I had all the ID I could offer. 2nd time she made me feel horrible for not knowing I had to fill out a customs form online when I don't ship things often at all. She made a big sigh and made it seem like I was awful for not knowing of this new process. A big thank you to the other staff I have dealt with at this location, you guys have been nothing but great.

Great and helpful workers, have had multiple experiences with different workers, all have gone above and beyond helping me, new to sending parcels, have had different workers help me pack, label, even give me filler materials when my items to ship were too small for the flat rate boxes, always polite and helpful ladies that work there, would recommend it

I would rate less but Sarah did try to help me. I went to deliver a package which was a return of a cable box I no longer needed. I approached the desk and asked for help as I have no experience with it at all. Sarah seemed really nice but right before she could explain things, Judy jumped in and basically pointed to the wall and made me feel dumb. I continued to have questions about where to place stickers and how to package the parcel properly. Sarah did her best to answer but was busy with other customers and also heard her say she was in training. When it came time to ship, Judy cashed me out and I left paying 30 dollars. I feel like if they would have taken the time to show me correctly I wouldnt have payed that much. I can now see that she has many bad reviews and I think this company should do something about her terrible customer service. Even though this location is closest to me I will now drive out of my way to avoid Judy.

I was nervous to go here after reading the reviews, however from my 10+ visits so far, I've realized the issues aren't with the employees but rather the customers.No one understands how to mail anything. The customers argue with the employees like they know how to do the job better. I swear it seems like mailing something is a new invention considering no one understands how it works.The reason for the 4 stars is because of the sometimes long wait times. Not because of the employees, but because of the customers.Tip for those reading this;You need the FULL address of the person you're shipping to. Don't argue with the employees when they tell you the postal code or building number is missing.Decide if you want tracking or not NOW, instead of spending 5 minutes deciding when there's a line of people behind you as if you can't believe you're being asked such a crazy question. Yes, it DOES cost more.Lastly, have your money ready. Also, look up this crazy new invention called tap. You can pay in less than 3 seconds. It really shouldn't take you a full 3 minutes to pay.Overall this place is fine. I've never had issues with any employees. From when it's my turn in line, to when I'm walking away with my receipt, it takes roughly 30-60 seconds. I also appreciate that they all seem to wear their masks fully and properly.

I checked the status of my package and it said attempted delivery, but nobody came to my house. This place is a joke, terrible delivery personnel. Attempted delivery it says, yet theres no footsteps in my laneway and no ticket telling me where my $1200 package is now. This is the second time in three months, what's wrong with the communication at this branch? Get some real delivery personnel who actually know what their doing. Your branch is a joke WOW.

I will never be able to figure out how we have one tenth the amount of people as the states but have to wait twice as long to receive our mail.... I ordered something from an American company it left America customs in the 9th, still havemt recivied my package! That's soooo unacceptable.

I had a package which said it was out for delievery" at about 1:30. So excited for the package i kept refreshing the page to see if it was delieved. When i got home at 3 still nothing has changed with the status on the package. Than around 6 pm i see an update " Notice has been left" and that attempt to deliever the package has been made. I don't know if these update instantly but I can say that no attempt was made since after I got home at 3 and that also no notice was left. I looked into the issue and I have notice that other people have had the same issue with Canada Post."