Kenworth Ontario - Peterborough

even though I had a peterbilt, these guys had me in and repaired my radiator hose in short order.

This dealership is Great! Had troubles with my truck and got me in asap. Found the problem,told me what it was and fixed me right up. Dan and people are second to none!

Picked up some parts . Had the parts I needed in stock.

STAY AWAY! -1 star if I could!!Took my truck here back in November, was in the area and my oil pressure dropped so I figured I could trust the Kenworth name. Ok sure try them out, Went in they ran the codes and found out I had fuel in my oil. They told me looks like I needed a rebuild, Ok fine it was high mileage I guess it was that time I trusted them to find the problem and fix it. Almost 3 weeks later I got the truck back and a week later guess what I have fuel in my oil again!!! The problem wasn't fixed!!! I was told Kenworth checked the Injectors and had the cylinder head pressure tested, Anyways I was close to my home dealership and took my truck there the second time thinking Kenworth would help me out. NOPE! Needed new cylinder head and two of the injectors where leaking which Im willing to bet was the original problem!!! My shop did a Injector leak down test to prove this, Kenworth did not as the bills indicated. The bill from Kenworth was $19k and the problem wasn't solved, Had to pay another $22k to fix it at my dealership. And was told by Kenworth sorry cant help you out! Owner operator dont trust this place they dont stand behind there work or customer once your off the property! Learned my lesson

I had major issues and called for assistance to this location, Devon answered the call, he listened to everything i had going on,, and walked me throughly through all my options with a mechanic on call , on standby. They got me up there , got me in and resolved my problem and got me on my way same night ... they deservedly have a brand new facility that is positioned in a easy access point and many thanks to Peterborough Kenworth.. special thanks , and appreciation to Devon, cody , and dylan.. these 3 young men are exactly what the industry needs to close the so called Gap" that is present in todays market of drivers and garages. Well done and should be recognized for this."

Excellent service dept , Devon & Daniel and the rest of the team address your concerns quickly and get you back on the road asap, you get the idea they really care about what they are doing here.

Great place!! Someone actually talks to you instead of a recording when you call in. Parts people are great!

Good service but the mechanics dont work late enough. No urgency to get you back on the road

Excellent Service.On time as promised

Lots of chrome accessories, led lights at best prices in the area. Tom is best guy at parts counter.Friendly mechanics good service