PartSource

Went today to pick up a headlight bulb for my car. I had a few issues trying to replace it. Ted was so helpful…he went out of his way to help me. Super nice guy…some good camaraderie in that store! This has not been my first experience in this store…so helpful! Thank you!

I've shopped at this location and multiple times received the wrong part for my vehicle. Prices are OK for Canada but double the money for the same thing across the border. Service is also pretty aweful and painfully slow.

A Huge thank you to Michelle for trying to help me find parts for a Volkswagen Beetle (power steering lines) this parts are not available, not even at the dealership, Michelle was so kind to suggest a couple of transmission shops where they where able to give me more options. Went back a few days later to get the power steering fluid to finish the repair and she took care of me once again with the same great service, thank you Michelle for going above and beyond Highly recommend to go to PartsSouerce.

I originally spoke to the store in welland, they told me the St. Catharines location had the parts I needed, I called up to speak to an employee to confirm this, they confirmed they had both parts and I asked they be brought to the front so I didn’t have to go over it all again upon arrival. When I got there this employee didn’t even remember speaking to me, the parts were not at the front as asked and one of them wasn’t even in stock, as we determined by their endless slow trips to the back looking for parts numbers that weren’t right. The second employee that was attempting to help couldn’t even remember what I wanted and kept having to ask again. All I can say is I will never be back to this store, one more customer sent firmly to NAPA.

Such bad customer service.

You call about a quote come in and they say it’s $70 more then what they said... lies!!! Trying to sell the highest price item when they see you, that old lady at the counter should be retrained or fired for lying.

Decent prices and selection. Helpful staff. Connected with Canadian tire too if you need to order parts. Can do payment plans too on parts through Canadian tire which is cool

Ive been here many times. Howeve, Dario was super helpful and very friendly. He went the extra length to source me the part I was looking for and had it in the following morning. Definitely a great store to visit!

My Car Battery had died . I called Part Source and spoke to Darrio. This guy went above and beyond in helping me out. Lucky for me it was covered under warranty. When I went in to check it out he was on lunch so Gord helped me out in replacing the Battery.Great Customer service .