Eurosweep Chimney Service

Fantastic service, on time and very fast. We were very lucky when I called them I figured we would have to wait a few weeks to have our Chimney swept. They had a cancelation at 07:30 the very next week. The team was on time and Charles was very friendly. He explained how to properly use our double sided fireplace and discussed our heating system with us as well. Thank you!

Our chimney leaked. Water dripped into the attic whenever there was a big rainstorm. Two (2) highly rated and recommended companies attempted repairs without success. Then a large company on the South Shore insisted we needed to rebuild the chimney. We called Eurosweep. Charles Koubek came to our home and did a full inspection of the chimney, inside and out. Then he followed up with a logical recommendation and estimate for repair at a reasonable cost. He completed the work on time with no additional charges.Now, 7 months later, with hurricanes Henri and Ida behind us, and a near record setting summer of rain, I am pleased to report that there has not been 1 drop of water leaking into our attic.Thank you, Charles.

Great service, no bull.

Paid for initial assessment of my gas fireplace - $160. Was told that I would need to have a plumber come and check the lines as they thought that no gas was getting through. Plumber came, lines turned out to be fine. Had Eurosweep return for the second time, tech was on the phone the majority of the time with a customer service rep as they figured out what was wrong.. Was then told that the entire gas valve would need to be replaced. Part was ordered, Eurosweep returned, spent 4 hours attempting to install the gas valve while also on the phone receiving instructions/troubleshooting from outside tech (You would think they would know what they are doing!) Tech unsure what to do and would like to talk with the fireplace manufacturer directly. Left part barely installed. Was then told that they would call me back the next day.. Nothing, called tech who said he would follow up with me in 1 week.. heard nothing. Attempted to call Eurosweep x 2 and known answers. It has been now 6 weeks and I am in the process of finding someone new for assistance.