Eddie Bauer

Clean, helpfully staff, great deals. Rated 5 stars!

High quality men's wear, not cheap

Used to be an Eddie Bauer fanboy, but I'll never buy EB again. Won't honour return policy as stated on website. Low quality clothing. Yes, very comfy but don't be fooled. I bought Eddie Bauer due to the comfort and the amazing quality guarantee." I bought 3 pairs of pants

Even though they didn't have a plain white short sleeve shirt I still got a great deal. The Best pants hands down for travel, First Ascent. 50% sale, plus $10 discount equals a great buy!

There is one thing that I don't like about the way the items are priced at Eddue Bauer. They have the US$ price as well as a CAN$ price. The Canadian $ price is always about $30 more than the US price which makes me feel a bit ripped off. Just post the Canadian price so we Canadians don't feel so bad!

Amazing customer service, at the Government St location. I prefer this location over the Mayfair Mall store because the service you get is just so much better.

Seems like I always give high ratings to the stores on which I comment. It's a smallish store in Victoria, but feels so spacious. You have to look for the sales people because they are not in your face". They are there

Friendly staff and good selection. Prices are reasonable for the quality. They have high rise jeans which I loooove and in so many washes, cuts, and materials. Their fliflops are also super comfortable, made of clouds I swear.Nice clean store, very big and well lit. Parking can be tricky to find, but there is a parkade just a block away.Heads up! Return policy is now 1 year.

Great store and selection. But the cashiers have an attitude.The cashier (manager) weaselled out of a warranty replacement. He tried to use every possible excuse to decline a warranty (no receipt, claiming an item is older than a year, claiming that a poorly stocked pocket seam is wear and tear, and finally saying that they don’t carry a “similar item” because the colour of my jacket was different than what they had in stock). I wouldn’t bat an eye on this but Eddie Bauer online policy clearly indicates, they will exchange a defective item without a receipt for a similar item, even if the item is olden than a year.To the management: just tell your customers you’re too cheap to follow the company policy and save your customers time and parking money.

We have come and shopped at this location for years. The Sales Staff was great. They would spend hours with us and help to select the items we wanted. We would come several times a year. It appears this location has changed hands and the service and cleanliness of the store left with the old management. We will be looking for a new location.