Arbutus RV (Nanaimo SERVICE)

Went on your website ...checked hours of business ...drove there only to find you closed on Saturdays...please have the courtesy to change your hrs of business you have posted..closed Saturdays?tis the season for r.vers to be getting ready for the camping season,repairs,upgrades,general maintenance and the store with all that stuff" to make these jobs easier is closed when the average Joe is off work and able to do the work...shake my head..."

Waste of a drive, please update your hours on google...

Had to go back for leak that was fixed to find it leaked worse. Good part they fixed no charge. Time inconvenience.

Amazing service, extremely helpful and good return policy. If you need rv parts come here. They will help you out

Service was great. Looked after everything we needed with our RV. Would recommend this service center in the future.

Michele was amazing. She went above and beyond for us and could not expect anything more. Definitely made us feel at home and will not purchase any where else...

Extremely friendly staff. Thats it. By now doubting their expertise big time.Brought in our 5th wheel for winterizing and resealing all seals plus fixing a leak. Plans changed and we used it after all during winter. To our huge surprise we had more leaks in places it never was an issue...??? What the heck did they do??? Brought it in again. They fixed it without charging which we expected. One would think that resealing is a comon job at an rv place??? (We have not been in heavy rains yet, so not sure about the result).Also not sure why we still trusted them, but we gave them another job: fixing one rear jack. According to them, the control panel needed to be replaced. They are the experts"

I just had the best experience here! I went in for service and they got me in right away! They fixed it right away and the customer service was amazing. Nick behind the counter even had a remote control car for my son to play with while we were waiting! I 100% recommend this place. Thank you for your great service.

Apart from the location as it was tight and not the typical place to take a trailer, ALL the staff were friendly, helpful and explained every detail. A++ Service.