Lakeridge Health Ajax Pickering Hospital

The labour and delivery team were great. The postpartum sector was not a pleasant experience. I had my first child and needed help breast feeding. I would call them to ask for their help and they would snicker and tell me to relax. Told me to just let the kid sleep all day, but I knew I had to wake her every 2-3 hours to feed. It would have been fine if it wasn’t my first baby, but from my experience the postpartum nurses were extremely unhelpful and rude.

This hospital is the worst period, but mainly for communication and patient advocacy, on top of just not being a well organized hospital. I came by ambulance and have now been waiting 4 days just to be diagnosed. It took me 3 days just to find out what they were testing for and all the while I have had 1 meal because their dietary orders make no sense. They don't communicate to the patient. The doctor shows face, tells you that they're going to run tests and then they communicate to the nurses what they should be communicating to you. Why am I finding out that I'm getting antibiotics just before it gets put in my IV? Why am I finding out I can't eat when the breakfast server tells me they have no food for me. Why am I getting a questionnaire to review while the porter is ready to take me to a test that the questionnaire is needed for? Why am I sleeping in a hallway for 3 days? The only saving grace is the nurses and porters, who shouldn't have to stick up for the hospitals well below average management of their facilities and doctors. I'm not impressed. OHIP should start issuing fines and penalties or withholding payments for below standard care. No wonder there is so much talk about privatization. Only profits can motivate and incentivize good care apparently.

Worst experience I have ever had as it regards hospital, no customer service, my 6 month old son has be throwing up, so I decided to rush him to the emergency about 7 pm it took them 4 hours to have him triage, then after that we had to sit another two hours until we were taken to a different waiting room, where you are supposedly waiting to see the doctor, which took another 2 and a half hour later And still nothing. My wife and I left without having or baby looked at, 8 hours of sitting and waiting, no empathy or regard for persons in need of help.

Need to see a doctor? Too bad, wait 8 hours. Hoping to go to a nice clean medical facility? Let your expectations go with lakeridge. Place is absolutely disgusting, parking is 8 dollars an hour, and you'll wait for bare minimum 6 hours in the er. Here are some photos of how disgusting and unkempt this place is.

My girlfriend & I came to the hospital with my sister as she was experiencing some light bleeding (she is pregnant) & we waited over 7hrs for results. They let us know the ultrasound people leave around 5pm which is ridiculous!!!! It’s the ER. Hours later they finally found someone to do an ultrasound. They do not know what they are doing & are all over the place. Not the mention my girlfriend and I were waiting with my sister the whole time, we ended up going outside for fresh air and when we came back in a women with brown & blue hair told us that we weren’t aloud in with here anymore… while being extremely rude and talking to us like we were a bother. I DO not recommend coming here, you will wait hrs and hrs and be treated so poorly!!

My recent experience with Lakeridge Health Ajax Pickering Hospital was disheartening. My mother, in severe pain, had to endure a ~ 4.5-hour wait in the ER before seeing a doctor. Despite our repeated pleas, pain relief was provided only after a lengthy delay.When blood tests failed to provide a diagnosis, an ultrasound was needed. Astonishingly, no one was available to conduct this crucial procedure immediately, and we were given an appointment for the following day. This is simply unacceptable for an ER where immediate care should be standard.We found the staff's approach to pain management concerning. Instead of comprehensive care, the primary response seemed to be dispensing painkillers, in our case, morphine. This practice raises questions about the hospital's treatment standards.Furthermore, we encountered a lack of professionalism when our queries were dismissed outright by the attending doctor. This disregard for patient queries and concerns is deeply troubling.Based on my experience and echoed by other reviews, I encourage anyone who has faced similar issues at this hospital to report their experiences to the Ministry of Health. It's vital that we collectively address these issues and demand improvements in our healthcare system!

If I had the option to die, or go to Lakeridge for treatment, I'd rather just die.This place has some of the worst waiting times I've ever seen. Moreover, the hospital administration staff are terrible, they literally harass you.I spent more than 5 hours in the emergency department all the while I was losing a lot of blood, and I required urgent attention.The doctors are incompetent, especially the medical students.My serious condition required emergency care and I required to be admitted in the hospital.But instead, they gave me ridiculous reasons to not give me any long term treatment/hospital admittance.I was prescribed a medicine that was literally discontinued by the drug manufacturer and not available at pharmacies. Yeah, this is the level of incompetence when it comes to the doctors.Please, for the love of goodness, I strongly urge people to not come here to suffer and get mistreated.This was the worst hospital experience I went through in my entire life and I would never ever come back here again.

The nurses are trying their best however the staff are very Loud on the unit! 3East. My mother is in with a knee replacement .The receptionist has a condescending attitude. Every time my mother rings her call bell the tone of ‘yes what is it’ is like they are doing her a favour. Ring the bell for a support to move my mother up in bed., after I ME takes her to the washroom( Iv and all)no one comes after two calls. Really disappointed. I’m also going to contact an ombudsman as they moved my mother from her original room, where she was comfortable and placed her in with a woman(bless her) who has been screaming in pain. No one can give us a reason why she is moved. She will be demanding discharge tomorrow. Very disappointed. I’m afraid to say too much as I do need to leave at some point! We’ll manage better at her home. I’ve already filled her home prescriptions. Surgeon was excellent Dr Frombach

Adventures of the ER in Ajax-Pickering Hospital!!!1) Fell on my thumb 2 days ago2) Avoided ER to avoid a heartattack3) Peer pressure and the fact that I might have a broken thumb led to my caving in and visiting the ER.4) Checked wait time potentially just under 3 hours.4) Shorter wait times deliver Dopamine to my Brains and motivaties me to take the trip with my besties ❤️ support .5) Arrive at hospital around 10 PM6) Finally around 4:15 get called in to realize there is only 1 technician for the whole hospital alternating between xray and CT. There are 4 of us I see waiting in the hallway for that technician.7) I realized if I stay any longer I might have a heart attack and never leave.8) Walked out of hospital just after 4:30, unseen by doctor and no xray completed.9) Realization that this is a sad reality of most ER hospitals in Ontario and possibly beyond.10) This is not acceptable!!! First world country that can't have a functioning Healthcare system, amongst other important systems!

Worse hospital. Don't waste your time and go to this hospital. The staff lacks empathy. We waited for 7 hours and left without seeing a doctor. Nurses only showed concern after we were walking out the door. I observed a nurse remove a lady's IV without saying a thing to her and just waking out the door. We were all confused. When she asked him if that's was all, he said yes in a very indifferent voice and kept moving. Another lady was having trouble breathing and was there for 9 hours, we left her there. Crazy? Yes, I agree. Do yourself a favour and go to Scarborough General or any other, but not this place.