Modern PURAIR® Kelowna

We called PurAir to see if they could help us understand why we have so much dust in our home. The technician who arrived on time was Bernie. Right from the start, Bernie was passionate about his job. He is professional, pleasant & friendly. First thing he did was an assessment of our home & pointed out a few changes that should help with the dust. One item was his explanation of our furnace filter system. Even though we have a home not more than four years old, our filter system was old fashion.Bernie took before & after pictures to show what was in the ducts & how they looked after the cleaning. He described everything that he would be doing & emphasized essential steps of his cleaning. We had a full-cleaning & maintenance of the ducts, filters & furnace. He was remarkably attentive. He kept us informed at each stage of the work. Bernie is a hard-working, conscientious worker. Bernie is an asset to the company & an expert in his trade. He left his work area clean & tidy. I would not hesitate to hire Bernie for any job.

Matthias, called ahead & and arrived on time.Was very thorough and explained what he would be doing depending on what l needed. Also cleaned my dryer vent.Matthias did a final inspection walk through with me before he left.Very professional, personable and polite.Highly recommend MatthiasGreat customer service!!

The employees who came to my home were very professional, polite and respectful. They did a great job. I won’t hesitate to call them next time I need HVAC service or maintenance.

Sales contact was efficient, outlined service to expect along with accurate estimate.Sent reminders of appointment time etc. Tech made contact prior to arrival and explained on site tasks before starting.Tech showed us the vacuum bag after cleaning. I was surprised at how little actually came out of our system. 2 weeks prior to this service I used my small shop vac to do kitchen duct and got wood chips and other debris out.Overall satisfied with Luke and service. I'm not convinced the cleaning was all that thorough. Regards, BillUpdate on my review. The morning after cleaning service, our entire house was layered with dust that looked very fine fibers. Photos are kitchen counter, dining chairs and upper bedroom.I have asked for a manager to call me with remedy. Bill

We've had Modern Purair come clean our heating vents and dryer vent multiple times now. Every visit is very easy, on time, professional and efficient! They are very quick and get the job done right! Always an easy service with them! Thank you!

Matthew from Modern PURAIR Kelowna came, spent time going through the whole house with me talking about the various vents etc. was very knowledgeable able and did a great job of helping provide clean air for my family. I would recommend them and specifically Matthew, as I mentioned he was very knowledgeable and I ended up learning a fair amount about heating/cooling, and cleaning the air for our house. Thanks!

I had been trying to utilize a credit for some time without a lot of success when a young man came to my door to offer services. After telling him my story, the issue was resolved and the service scheduled inside of a week. Communication was very clear, and everything went exactly as anticipated. I even received a nice card afterward.

Jay showed up on time, was very friendly and got to work right away. He was spotlessly clean and did a fantastic job, afterwards showing me photos of before and after the process. I would highly recommend this company for your yearly cleaning and maintenance.

Matthias was incredibly friendly and professional. He walked us through the duct cleaning process explaining everything clearly and completed the cleaning within the quoted time while being very respectful of our home. He was also very kind to our two scared kitties. 10/10! Would definitely recommend!