Canadian Western Bank

Exceptional Customer Service!

Absolutely aweful. A friend of mine's girlfriend (Who has her business accounts through them) has been trying to buy a couple vehicles for almost 3 months now, but haven.t been able to because she needs her sin to do the credit app, and they won't call her back to give it to her. They also gave her the wrong one twice. And when she calls to try and get ahold of them, she sits on hold for 45 minutes and then gets hung up on. So she has missed out on 4 vehicles because of them. They have also had to push back their move in date on their new house 3 times because they would not call her back to clarify that everything was good to go. Customer service is obviously not high on their priority list.

Service has completely gone down hill. Maybe different for a big business or client, but reduced hours, help desk who is not authorized to actually assist you and condescending local branch personnel makes it hard to say anything positive about them.

Hello, A quick Question! Do you Take Old 1974 2$ Canadian Bill.. Was wondering If You take these & would the bill have more value than the face value ??

I have always received great service here.

They go above and beyond to help out a client

This is a better bank to deal with. Great friendly service. They remember who you are.