Corporate Office Medavie Blue Cross

The worst insurance provider I have ever had. Having to deal with coordination of two Blue cross plans trough two different employers trying has been frustration after frustration trying to get paid but the second plan for my dependent children. The online claim submission has zero requirements for what needs to be submitted which results to resubmitting the same claim at least 3 times until you meet all their requirements that you are completely unaware until you get the payment denied and start the claiming process again. I realize how much I appreciate my previous insurance provider Manulife that was very easy to submit claims and paid within 24 hours, not unlike Blue Cross 2-3 weeks. Would give them zero stars if I could. Wish my employer did not switch to them.

Wait times are normally pretty short

Fast service, helpful staff

I was speaking with a WONDERFUL Lady today here in Dartmouth office… very helpful and understanding….. welcome back to your office and Thank you

I go there to get reimbursed for medical services I paid for with my money that is covered by blue cross some of the places I go to take cash only so I get a receipt and turn it into blue cross for reimbursement.

The ladies that work in this office are fabulous. They are very friendly and professional.

The people in the quick pay office are great. Quick Pay office in no longer an appropriate name. It now takes 5 to 7 days to receive your money. That is not quick! The call center people are hit or miss. I have had some great people answer and l people answer who were terrible.

Great customer service when taking your claims into the centre

I have a love hate relationship with Blue Cross. To say the reps on the phone are terrible is an understatement but the employees at the burnside location couldn’t be better.

Great fast processing center. One of the best medical insurers out there.