Sonesta ES Suites Toronto Markham

My family and I had a wonderful stay in this hotel. All the staff we interacted with were so kind and accommodating! Dhana is just one of the kind and outstanding service minded individuals in the team whom we were fortunate to meet. We wanted to appreciate her and thank her for her continuous kindness and extreme dedication to ensure everyone was happy! Everybody truly made our stay enjoyable, we cannot thank the team enough, but Dhana especially.

Awful motel, WAS SO NOISY and light bulbs are busted. Phones are not working properly. One weird guest kept making noise from 10 pm to 2 am and walking around the hallway.Do not go here if you want to rest, you will loose sleep here and after paying$ 191.80 for one night they will not even refund some amount.A lot of noisy and dirty families, kids and some weird rude people live here long term. This place is like a homeless shelter.Some of the staff needs an extensive unbias customer service. There was one friendly and helpful staff in the morning young female caucasian, she's the only one who helped properly.Some staff here are racist. If you are white you will be treated better here. But if you're a solo traveller who is brown or black it will be a poor service for you.

Staff were great and friendly. Room was really small for families. Price is a little on the high side. Bathrooms are dated and toilet kept getting plugged. Could use a better clean overall. Appliances are old. Convenient to have kitchen, but microwave seemed like it did not work properly and looked 25 years old. Kids were fussy about the room. Breakfast ok, you won’t die eating it but isn’t the greatest quality. However, staff were really great and that helped.

Nice rooms for families, but needs more attention. Nice backyard with bbq grills. Helpful staff. But guests can do whatever they want with no consideration for others and nobody from the staff intervenes. Teens under no supervision knocking at the doors, running, telling and even doing dangerous stuff at the pool that can hurt other. Front desk clerk could'nt help, we had to leave.

Please note, I have never had the pleasure of using your finely kept facilities, but have known folks who have and were very pleased especially the pet friendly aspect. Just wanted to let you know that your sprinklers may need adjustment. Pls. see photo. Seems like the eastern most entrance sprinkler is watering the parking lot. Thought you may want to know. This is your 355 South Park Rd. Markham, Ont. Canada location.

First of all, $5 over night parking, i was shock that I have to pay for parking in this neighborhood, you do see cars Jam Pack on the street. The hotel does provide breakfast, but the hotel is quite stuck in the 90s and is beginning to fall apart and renovations is need soon. I was on the top floor pretty quiet.

Rooms were specious with small kitchenette and utensils. Breakfast need to be improved. I stayed almost 3 weeks but ate just egg( omelets scrambled)and bread all the time. Internet is really good. Sometimes there was variation of pork sausage and waffles or fried potato on sides. Laundry room, gym and swimming pool are available and usually clean and maintained. You need to be careful while booking room not towards back of highway 407 if sensitive for noise.