PetSmart

Helpful staff, friendly. Good safe place to take your dog for the first time inside a store.

Great grooming services and huge selection of pet supplies and pets! Kaos looks great with his new haircut!

Still no red martingale collars with a chain choke for quicker releases than the mesh one.

I would give this location a 0☆ if I could. My daughter was blatantly followed by a staff member after she entered the store, her coat hood and covid mask were on. The manager signaled the staff member down the aisle behind her, but no attempt was made to ask her if she needed assistance. I had entered the store behind them. She continued to walk around behind her offering no assistance until I mentioned to my daughter what was going on. My daughter spent over $100 at the time.When we returned two days later because she was overcharged on an item the cashier immediately called the manager to say she was trying to return something. This was before even finishing with customer she was already cashing out. I corrected her saying it was an overcharge, not a return. She said, I'm handling it mam" in an aggressive tone. I said you can lose the attitude and she then denied using attitude and placed a call to her manager to deal with us.I can't name her as she had no name tag but she was young with dark hair and glasses and did not get off her seat to serve us.The manager came and told the rude staff member not to worry about it

Very enjoyable and I return always for my pets needs along with a lot of other needs I happen to have!

stopped by to get a dog treat. great storethere has an adoption center

Very clean and well stocked store. Friendly and knowledgeable staff.

Great help was able to bring in my new dog and they helped find all the right items I needed wonderful staff very friendly

Employees and supervisors need more customer service training. I've had very disappointing experiences the last two times I went. The associates I dealt with were extremely rude and condescending. I'll be shopping at the Sudbury location from now on. I'd rather make the drive than give this store any more of my money.

Have had nothing but great service here! The staff are always really pleasant and helpful. The only thing I sometimes find is there isn't enough staff around when you need some help.