Mayland Medical Walk-In Clinic

If I could give 0 stars I would.Do not go here. They are very disrespectful.I had previously contacted Mayland clinic about getting a new family doctor as I no longer have one. They told me I could not book an appointment and that I had to come as a walk in and ask the doctor to do a meet and greet with me.When a nurse took me to do my vitals she was unprofessional and rude. She snapped at me multiple times and told me I was wasting her time and they should of just ignored me cuz of they were far behind on scheduled appointments . She said I should of booked an appointment instead of coming in as a walk in and I told her I was told I couldn’t and she kept cutting me off.Then the experience got even worse when I saw Dr.malik imtiaz. I had a couple concerns I mentioned to him.Including severe migraines, that have become unbearable. He didn’t believe me when I told him the doses I was on, he said I was lying. And was very rude. Then he asked what other medications I was on.He proceeded to tell me I have a lot of issues if I require Ativan occasionally next to my regular anxiety medication. He told me he wouldn’t help me and I need to “figure out how to cope.”It is so disheartening to have a medical professional tell me I have issues if I can’t handle my anxiety and mental health. When I’m doing everything I can to help myself like seeing doctors and finding the right meds.He told me it’s my fault I don’t sleep and that’s what causes all my “issues”.That entire visit made my mental health worse and is so incredibly defeating. No one should ever have to deal with a doctor criticizing you for your mental health especially when you are doing everything you can to help yourself. Because of this doctor, not only did I leave in tears, but I was beating myself up that I struggle with my mental health. That’s not ok.I’m writing this cuz I don’t want anyone else to go through this. They made me feel helpless and defeated

I had a pleasant experience here, I recommend calling and making a walk-in appointment as opposed to just showing up because the walk-in doc isn't always there as he is at 2 different locations. I read previous reviews of long wait times but I had no choice as my appointment was quite urgent, I mentioned that on the phone and she fit me in within 24 hours - all other places I called was a 2 week wait. I didn't wait long at all once there, and Dr. Malik was awesome - its always a gamble with walk in doctors but he was understanding, great to communicate with, knowledgeable and more importantly I felt he actually cared as opposed to some doctors just trying to move on to the next patient. I only give it 4 stars because of cleanliness of the facility, other than that it was a pleasant experience.

Just recently my elderly mom and I became patients here of Dr. Malik. The front desk staff were friendly, smiling and helpful for us getting forms filled out etc.They support staff are supporting several doctors and multiple patients so they are working hard and managing tasks in priority. As with any appointment being kind and nice is important.The waiting room was comfortable, not crowded and clean for it being towards the end of the day.We are looking forward to developing a relationship with our Mayland Medical Centre care team.

I didn't want to say this but i think i've had enough of not been seen right on my appointment time by Dr. Heba. It's like she doesn't value patients' time at all. Countless of time i have to wait more than an hour for her to see me for my booked appointment. Even booked appointment is like a walk-in appointment. She is likable when approaching you and that disappoints me because it confused me why she cannot leverage that in her time management skills when she has a patient scheduled to see her.I have personally discussed this with her on multiple occasions but it is what it is......nothing has been done.Time wasting, unless you have nowhere to go that day on your appointment with her.

Fast and easy to get into. Reception works very hard to make the clinic very efficient. Dr. Malik is a good doctor too.

Front desk receptionist are amazing, staff is well trained, Doctors are fantastic and their clinic is clean. Everything is perfect except the most important thing, their waiting time.Doesn’t matter if you book appointment. You will wait almost a hour. They always over book. This is insane because the way a doctor get paid, is by the amount of patients they see, read between the lines here.So, to offer a better service to the population and their patients, extending the segment of each persons would function better.On top of that, they take walk-in patients. Their system is not great. As mush as their service is amazing and the doctors are professional and respectful, they need to fix their schedule.I rather have a rude staff, and a dirty clinic but no waiting time. The result would be the same, treatment would end up being given no matter what but in good timeframe.I would recommend this clinic to everyone, amazing one, but you will wait hours…

I went to this clinic 30 mi uses before closing. I pee in a cup. I know I have a bladder infection. I am peeing blood. TMI I know. Sorry. Doc would not take literally 1 minute to see me and write out a preI wasn't looking for painkillers or anything like that. . Unbelievable.My grandfather was a doctor. No way in hell would he have ever turned away a patient. Brutal scription.

Strongly advised not going to this clinic, the doctor's there are all incompetent. Dr. Heba Al Mahfoud prescribed my father medication that was damaging his kidneys, and now he is dealing with serious medical issues from that. I also witnessed her googling information on her phone when I came in for a medical problem. If you have any chronic health issues or just any at all that need to be taken seriously and with care, do not go here. My father is a diabetic and for his ingrown toenail one of the male doctors there pulled the nail completely out, and after asked my father if he had diabetes and had said uh oh" once my father said yes. My father then had an infection in his toe which went down to the bone and had to have part of his toe removed because of what the doctor did. These doctors are costing people their health. Please do not go here as they show no care whatsoever and put people's health at risk."

Seriously, this clinic has the worst front desk receptionist I have ever met in my life. She is incredibly rude, irritable and has zero patience. I've been here twice now and when she gives me sass, I give it right back to her. I understand your job is tough, but if you can't handle the heat get out of the kitchen. So do yourself a favour and avoid this clinic.