Reed Leisure Products

I bought a new KLX 300 Camo edition. The sale went well and very quickly, I enjoyed the bike, but on starting after 3 months of ownership the starter switch broke. I took it in and was told there was no warranty as I “had dropped it”. Not sure when that happened as I am sure I would have remembered dropping it. On another visit the parts department counter staff was very rude and insulting when I was asking for service (to the point another customer left the store as they were uncomfortable with the aggressive behaviour of the employee). Unfortunately I haven’t been back as I traded the bike in at Alsports for a Honda.

I have been supporting Reed Liesure since 2006, they have friendly, knowledgeable staff, accomadating, as well providing excellent service to their product lines, Yamaha, Kawasaki and Husqvarna, just to name a few. I look forward to supporting them for the years to come. Keep up the good work.

Found a bike they had online , went in with certified. Cheque paid for the bike straight out, took bike home , very first ride I felt uncomfortable at speed greater then 60, could hear a noise and feel vibration, took back there , mechanic toldd me the chain is way to tight , I told them that's how it was when I got it,. He said no it wasn't. He took me outside and. Showed me what the chain should look like properly tighten , and than told me to adjust it myself. No matter wat I did , I could never get rid of this noise I was hearing . Than only a couple weeks later not even 3000 km yet the bike chain broke, breaking chain guards and bolt spots right out of side of engine block, rear sprocket is bent and now the chain is broke off I can clearly hear there is something wrong with rear wheel bearing . The noise I've been hearing from day one. Trying to deal with these guys cause I didn't finance the bike from them is a joke. It's almost like they don't even care. Dealing with Yamaha Canada on the issue now. Hopefully can get it resolved as I havent even had the bike 90 days yet , and it already has to go under major surgery . Definitely not to happy . Bike was never right from day on and the service manager just trys telling you everything is ur fault . Definitely gonna have to start traveling to find a better Yamaha dealer in Saskatchewan.

Friendly enough staff, but there's a major disconnect between the backend shop and the people you deal with at the counter. Service was more expensive than what was initially quoted too. Won't look to service any of my moto products here again.

Husband called and both the manager and guy at the customer service desk acted like they know “everything” with their poor attitudes. I would NOT recommend this place to my worst enemy. If you want to be ripped off go here.

Excellent service at a very fair price. They inspected more than we asked to ensure trouble free operation of our Mule.

It's been a long time since I rode. Stacey was patient and listened to my wants and needs, and really helped me choose a bike for now and the future. My new MT-03 is the perfect fit for my size and skill and I can't stop grinning every time I take it out. Kids even wave to me! I will be bringing this bike to Reed for servicing because my first impressions have been positive.

I purchased my Brute force from here a couple of weeks ago. The service was awesome! The staff was knowledgeable, friendly and didn't make you feel pressured. They were able to answer all my questions and the mechanic went over the whole quad with me before I left with it making, sure I understood how to service it and all its features. I would recommend purchasing from here. It was easy and comfortable! Lots of Kawasaki stock to chose from also.

DO NOT TRUST THIS SHOP! Charged me extra to service my bike because they said a part was worn off the bike. I believed them on the phone but turns out it was not worn off and was as visible as new and just as the service manual said it should be. When confronted about this scam the staff was stubborn and ignorant and would not refund the extra charges. Staff straight out lied and contradicted what they told me earlier. Obviously, from what they were saying, they are completely incompetent to work on anything and should not be trusted. I will never be back and I would not recommend them to anyone. Stay clear of this place.