Andlauer Transportation Services Kelowna

Zero stars if possible! Took them 2 weeks to the day to deliver an order that originated 40km away. And when they did manage to get something to arrive at the house, they didn't even bring the whole order. The driver (who is subcontracted by the way so not his fault) said they are terrible to deal with. He had an order last week of eight items and it took seven deliveries to get it all there.Every day you call the office you get lied to...and they must be very comfortable with lying because they know that what they are telling you isn't true...every single day!Don't waste your time with these people....they are completely incompetent at what they do.

Great service and amazing peopleATS Healthcare operates dedicated and semi-dedicated fleets throughout Canada’s healthcare industry. In addition to the transportation component they provide materials management, production scheduling, customer care and warehousing.

Your employee Mohammed Khan is unprofessional and Rude. He don’t know anything. He is abusive. He fights with everyone without any reason. After meeting him i think all of the ATS employees are like this. He dont know how to talk to someone.

Your transport or i dont know who named Mohammed Khan was really abusive. He dont know how to talk to someone. He should be fired.

Employee named Mohammed Khan is very professional and rude. He don’t know how to talk with customers. He is abusive without any reason.

The speed limit on beach ave in Peachland is 30 Kim because of kids play, learning how to ride bikes and you have to share the road 30, is a good idea . The ATS truck does 60 to 70 and talks on his cell . He will hit some one . So this will be on record

If I could give less than 1 star I would . Having not been at home to receive my shipment I called the # on the card that was left. A very rude woman informed me that no, they do not give updates as to when they will deliver and if I wanted to be there to sign - mandatory - I could expect the drop off anytime between 7:30 am and end of day. She literally scoffed when I said is there anyway to have a heads up, saying the drivers would have to contact over 100 people a day if they did that.Well.... every single delivery service seems to manage some kind of notification protocol. Skip the Dishes, Grocery deliveries, Restaurant delivery's, Amazon deliveries, etc.I am unable to wait by my door for the entire day as this staff member instructed me to do. I imagine many others are in a similar situation.Instead the driver will keep trying to deliver on the off chance I may be home. Extremely inefficient and frustrating.

They lost my shipment 7 months ago which was way before the Covid and I still have yet to get my refund for this shipment!! they said they were moving warehouses at the time in Calgary and it got misplaced there somewhere.I have made multiple calls and emails with zero results.It was the first time trying them and will be the last!The only thing good was the price as to why I gave them 1 star!

If I could leave less than 1 star I would. I was so excited for my packages to arrive. Only 2/4 boxes were delivered. That typically wouldn't be an issue as I have had other companies deliver the other half later. Well, when contacted ATS healthcare claims that all of the boxes were delivered and they had verbal confirmation to deliver (there is no signing due to COVID but initially when contacted the associate was rude claiming that I had signed so I must have gotten all the boxes). No one gave confirmation to deliver as no one was near the front door when they came. I am missing 2 boxes and they won't even own up to not delivering them! They claim all boxes were delivered. I don't mind mistakes, they happen, but please own up to it. I don't want to cause any issues for the company I purchased from as it wasn't their fault. This delivery company has been quite dishonest with me, so shipper beware.

I work from home...I have a small house. They attempted" delivery twice. The second time I saw them literally sneaking to the door to leave a notice only. No knock