NAPA AUTOPRO - Chester Service Centre Ltd

Mind you never had I deal with anything major, but all the little things they have been great

My experience with Terry and this garage is over 10 years. In that period of time he has serviced 3 different cars, helped us out innumberable times with various issues, and sold us a car. We have always found their service to be OUTSTANDING and their fees reasonable.

Great guys longs they ain't busy. I would do business with them any day of the week other then Monday lol it's all good cheers

Brutal of an experience and people should really think twice before taking their vehicles there. Took my truck in for an MVI. Told me what was wrong, gave me a list and a quote along with a follow up appointment. Let's just say that my $300 quote became over $800 without proper communication or advising on problems. They ended up keeping my vehicle for 2 weeks and I ended up going to pick up my own parts from Bridgewater and Tantallon for them to finish the job. Totally unprofessional business that should not be allowed to use NAPA as their name.

Not a good experience today. Nice staff but I will not go back here. I brought my car in for an MVI and I was told the brake pads would pass but they would not pass the vehicle unless I had a full service completed on the front and back brakes. Going to be a 3.5 hour job at a rate of $85.00 per hour + HST. This made no sense to me so I immediately went to another garage who checked all the same areas and they said the brakes will pass. They said it made no sense to do a full service until I was ready to replace the pads which will likely be by the end of the year. Seems like I was being asked to pay for extra services that were not appropriate at this time and holding the MVI as ransom. So they got my $40.00 but they have lost a customer forever - hope it was worth it.Just to clarify after the owner has written their response - the vehicle was taken to a reputable garage immediately after leaving Chester Service Center and the MVI was completed and awarded. The mechanic went to the trouble of bringing me into the garage and showed me exactly what needs to be done once I eventually decide to replace the pads. The servicing that was being recommended at Chester Service Center was not necessary to pass the MVI. Long story short - I am happy with the service I got at the second garage and will continue to use them.

Great store, the hours are whack though; open only for a few hours on Saturday and closed on Sunday. Isn’t the weekend when most people work on there cars, and need parts?

Great service..prompt and done right. They helped keep my business rolling along.I would highly recommend them

Very professional and well priced

Im an American and was unsure what to expect for service here. I own a Fiat 500. These guys were absolutely super."

Most honest shop I’ve ever been to. I brought my green 2005 VW Golf to them. When the little green Golf left the shop; it was running better than ever. Big ups to Mike and the rest of the team at Chester Service Centre. Best in the business.