Savaria Lifts | Home Elevator & Wheelchair Lift Sales & Service

Our family had a great experience with Savaria Lifts .... the initial planning consultation was quick and the install was on the date we were given and on time! Thanks :)

The elevater alone is very nice and looks fantastic in the room, the problem was the company that is there installer here in the USA, they are impossible to get ahold of and when you do you get the run around. They make promises and then you won't hear from them for 2 months. They always have an excuse. However the reason for my remarks are the main office doesn't really seem to care that there rep is not serving there customers and has no intention of holding them responsible. Someone really needs to take charge of this and fix it because the reviews are starting to add up and there seems to be a theme. Bad customer service!!!!

After trying to get our handicap lift repaired for 2 months, I made contact with Savaria after a referral from a co-worker who sent out a technician the very next day. When the technician arrived he was extremely thorough in his assessment of the issues, examining the entire system making sure to explain to a member of my staff everything he was doing.Even when there were a couple of things the technician needed checked, he called his office and received additional support without delaying the repair. The technician was very knowledgeable, friendly and professional. He left my staff member very impressed with the service we had received.I would not hesitate to recommend Savaria to anyone with a lift problem. Savaria are easily the best we have worked with. We plan on using them for all of our lifts.

We needed to get a chair lift installed in my dad's home. Jason was super helpful in working through the process and we're all very happy with both the product and the service. Thank you for making such a positive difference for us!

My brother uses a power wheelchair. Due to developing keratoconus, he is extremely light sensitive and moved his bedroom to the basement. Therefore, we were in dire need of lift. Savaria was just fabulous! We had phone and email meetings to assess our needs with Jason, then he and Hugo travelled up to Edmonton to our house. They were very knowledgeable about their products and how they could meet OUR needs. (We had dealt with other companies that were only interested in selling what they wanted and would not listen to what we needed or to my brother.) Jason and Hugo were very friendly and responsive to my family, ESPECIALLY my brother, who communicates with a speech synthesizer on an iPad. Savaria worked REALLY hard to find the best fit for us and to manufacture and install as soon as possible. The 2 techs who came were awesome! They had to work so hard to install the Delta Inclined Platform Lift into our older home, but doggedly persisted over 2 days till everything was perfect. They were very kind and considerate while in the home, and then taught my brother how to operate the lift. Savaria was a great blessing. Thanks so much.

If you live in Edmonton, you should NOT buy from this company. They do not have a tech in Edmonton - and have not for months. The website says they do - this is untrue.When I bought from them, I was concerned that if I needed service, it would be an issue as the company is located in Calgary. I was reassured that this would definitely not be the case. However, timely service has been a HUGE issue. My basement tenant is dependent on the stairlift to get out of the house. We have had multiple issues with our lift over the past few months. Every time I call for service, it is a minimum two week wait for the initial appointment. They make a diagnosis but have to return to Calgary for parts, and then it is another 2-3 weeks until they come back to fix it. Last time the visit was scheduled but it snowed and so they could not travel on the highway. Completely understandable - but the rebooked appointment was not until two weeks later! This means my tenant would be left in the basement for a minimum of 4 weeks - and then they would need to return to Calgary for parts....Also note they charge 145$ an hour for travel. My first bill was more than 500$ - purely for the diagnosis. This did not include any parts or the actual repair. I have since found another service provider who is based in Edmonton - they come within 48 hours and do not charge for travel time.I must say that their front desk person (Anna) was lovely and always did her best to help me but there is little she can do when there is no tech in town.

Great service

We needed to replace one of the stairlifts in my parent’s home. We had developed a relationship with one vendor who was already servicing the lifts in the home for 8 years and had always provided good service. But, during covid, they decided to only communicate via email and would not provide personalized service. After several inquiries with different vendors, we decided to go with Savaria. Jason was so knowledgeable on their products, always available via phone or email to answer any questions and very patient as we had to wait for approval on government funding. He made sure my parents were happy and kept in communication, so I was in the loop. He even made a video so I could see who I was working with. I didn’t realize what I was missing with the other company until I started talking with Jason.Then, after the install, we had to make some minor tweaks to the chair and that’s when I was able to go out and meet Hugo who provided different options to customize the chair according to my mother’s requirements due to lack of mobility on her left side. Hugo made the necessary adjustments and provided tips on helping her get in and out of the chair with ease. His attention to detail made me feel confident that my mother was safe with their product.Both Jason and Hugo show such passion for the work they do and it’s very clear they care about their customers’ safety and well being. Thank you for taking such good care. I would not hesitate to recommend Savaria to anyone.

We needed to replace our chair lift... the Savaria team was very helpful, and the new lift was installed within a day. Jason made the experience very pleasant with his very cheerful and efficient manner getting the lift installed. Thank you Savaria team.

Would highly recommend Savaria chair lift. Competitive pricing, excellent service and a great product.