Budget Car Rental

These guys were amazing. They sorted out a billing glitch with a smile and lots of patience, then gave us a ride to the train station for the next leg of our holiday.

We didn't have any trouble checking in or returning the car (after-hours). It was all very prompt and upfront, the employee told us where scratches were already and let us inspect the car before getting in... it got us to Lunenburg and Peggy's Cove without incident.

The staff were great. Vehicle was nice. Easy pickup and drop-off.

Very friendly and helpful! In spite of not having a reservation here, she was able to set us up with a vehicle. Would definitely use them again.Kyanti is definitely a wonderful ambassador for the city of Halifax!

Wanted to thank Omar and Laurie for the great customer service they provided. Both were attentive and friendly. Omar picked us up from the port and Laurie dropped us back after returning car to make sure we made it back since we were late. Omar called me back to check that I had made it onto the ship. They both went above and beyond to give great customer service. Thank you both so much! Andres

Nick was fantastic and 100% deserves a raise. He was friendly, helpful and gave us an awesome dinner recommendation in Halifax upon our arrival. We booked last minute online and it was very costly. He got the price down and upgraded our vehicle. Wonderful experience. Thanks Nick!

I would never rent from these people again. I paid for my reservation before hand and it said in my contract that they would put an additional hold on my credit card for the price of the rental. I was fine with that. I get to the car rental place...made sure I had everything with me that they might need. Then the guy behind the counter says they are putting a hold of $350. Now I wouldn't of minded but I was never informed of this in any of the paperwork that was sent to me. I even showed the guy my contract that stated otherwise and he pretty much told me too bad. Also because I paid online he could not refund my money I had to call a 1 800 number, which I called. They informed me since I didn't take the car and I'm canceling they were charging me $50 fee. Even though I told her about what my contract said. I was pretty much told it doesnt matter what their contract says, they can charge what they want. So I am out $50 and my plans were ruined because of them. I would give them a negative rating if i could.

Had awful experience when returning car. The entrance to the parking garage was blocked so had to come in from the back an park on the upper floor. We went to return key, the guy at the rental office insisted that we drive it back to the ground floor. When we asked him to please handle it because we were in a hurry, he huffed and puffed and was not happy about it. We ended up waiting around for him to get the car because we were afraid that he might damage the car if we just left. Later he said it was not his responsibility to drive the car to the bottom level of the garage, but the booking confirmation said nothing about which floor of the garage, just the address of the building... and the entrance on that street was even blocked by a big Budget sign saying to use another entrance... He gave us a lot of attitude and passed another customer before us in the middle of our transaction, even though we arrived first. During this exchange, I noticed a sign behind him that said to return a car, you can park it anywhere in the garage and just return the key... Wouldn't rent from here again.