Nettoyeur D.D.O

My 17 yr old son had brought in a pair of work pants to have 2 coin size patches. He was completely taken advantage of and charged 33$. When my wife went to pick the pants up and metioned that it seemed a little pricey, she was laughed at by the employee! I will make sure to let alot of people know how a child was cleary taken advantage of. Unfortunately my son has learned a valuable lesson and now realizes that certain businesses really don't care about clients and are just money hungry vultures.Your response unfortunately makes 0 sense. When hemming pants 3 or 10" the labour and materials don't change. When a patch of 1/4 inch or a patch of 3feet are needed there is a large difference in labour and material used which would normally mean different costs.Thanks for the useless response."

No idea why the ratings for this place aren't higher...amazing service, quick turnaround and fair pricing. What more would you want from your dry cleaners?

This is by far the best dry cleaning service I have used. The staff is friendly, they actually knew me by name on my second vist. I often forget money in my pockets and their is always in an envelope waiting for me at pickup. Fast turnaround too! Example: if they tell you it will be ready the next day. It's not uncommon to get a text the same day letting you know your clothes are ready for pickup. I recommend it strongly. I don't leave reviews often but they deserve it. You can tell they put a big effort in making you feel appreciated as a customer.

A month ago, I brought my wool and fur coat to be dry-cleaned. I explained that it had stains (stains that I was later able to remove with water) and smells like cat urine. I asked if it would be possible to clean it, they assured me that the coat will be clean, it cost 80$.After 2 weeks they called me saying the coat was ready, I went to pick it up and the coat was exactly the same as it was when I gave it to them, the creases where in the same spots, clearly you could see that they did not do anything with the coat.I asked the lady to either keep the coat and clean it properly or refund me the $80 and I would take it elsewhere to be cleaned. They decided to keep it and assured me that it would be clean when I came back to pick it up.Today I called to see if it was ready (I has not heard anything back from them for over two weeks…) the owner told me it was ready. I went to pick up the coat and again, was exactly the same, still not clean and still smelled of cat urine.I politely asked the owner to be refunded, as this was not acceptable, and he proceeded to be rude and yell at me for at least 30 minutes (in front of another client…). He finally said that he would talk to the specialist he supposedly sent it out to be cleaned, and if he got refunded, he may consider a refund at that point. He kept my coat and refused to give me back my original receipt that said I paid the $80 to have the coat cleaned, instead he gave me a new receipt at $0.I left, embarrassed and mortified that anyone would treat their paying customers this way. My sister went back and got the coat and the owner told me that no money will be refunded.As a paying customer you have the right to be treated with respect, and to receive the services that you paid for. In my case I had a horrible experience with this place and I will never recommend Nettoyeur DDO to anyone.

My daughter brought in her bridesmaid's dress to Nettoyeurs DDO 3 days before her sister's wedding, in the hopes that Rishi (the owner) could undo the damage that a different dry cleaner had done to her dress. The dress had numerous white patches and spots, which if couldn't be removed, made the dress unwearable. Rishi took it upon himself to immediately start the process of analyzing the stains, and worked on the dress all day, treating it 3 times and finally being able salvage it. He did an excellent job, called us as promised by the end of the day to tell us the good news and delivered a perfectly cleaned, steamed dress. The service was exceptional. I would recommend Nettoyeurs DDO to anyone who wants efficient, timely and professional service, and someone who goes out of his way to help those in last-minute predicaments.

I would recommend this place to anyone looking for a honest and reliable cleaner in the West Island. I couldn’t recommend this place enough. I had forget I left money in my jacket and the owner called me right away to let me know how much I had to prove he is honest.

Great service, work always done professionally and a great owner who knows his clients names.

What an great place. Excellent service and good pricing. My wife also had her wedding dress cleaned here and it looked brand new. I highly recommend Nettoyeur D.D.O for anyone looking to get high end service at a great price!

Nettoyeur DDO came highly recommended by friends for my wedding dress. I live in Hampstead and made my way to Dollard to get it cleaned. There was so much dirt at the bottom not to mention red wine on the back. I was worried because of the decorations. They got everything cleaned. Like new! I can’t recommend this place enough.